Order Pulling Supervisor

Novo Building Products is an industry-leading manufacturer and distributor of mouldings stair parts doors and specialty building products. Novo Building Products family of companies includes Ornamental Decorative Millwork L.J. Smith Stair Systems Empire Moulding & Millwork Southwest Moulding & Millwork and Novo Direct.

The Supervisor will be responsible for managing their assigned shift ensuring the inventory and restocking in the aisles throughout the facility is completed the Order Pullers are fulfilling goals and target weights and the banders and loaders are confirming loads are ready and secure for transport. The Supervisor will manage the warehouse operations leading the team to ensure safe and efficient operations.

Essential Responsibilities:

• Oversees the activities of all warehouse employees on assigned shift.
• Evaluates performance of department employees recommends and initiates disciplinary actions and pay increases as warranted.
• Monitors and approves or denies employees hours and paid time off requests based on needs of business.
• Trains new team members on job safety and company policies and procedures delegating training tasks to Team Lead as needed.
• Oversees and manages the distribution of work assignments of assigned shift team assisting in Order Puller/Banding/Loading duties as required.
• Motivates and encourages team to ensure set productivity targets are met.
• Identifies and makes suggestions to improve safety productivity and accuracy.
• Assists team with questions issues or problems that may arise monitoring for overall safety of department.
• Ensures team has completed their daily equipment inspections.
• Make certain employees are pulling/stocking/banding/loading appropriate product in a safe and effective manner.
• Certifies all units are organized leveled and tightly built for transport and in designated area once order fulfilled.
• Communicates any discrepancies product issues or safety issues with Operations Manager.
• Confirms team is correctly and effectively scanning all products pulled for the order using a Radio Frequency Scanner.
• Reviews and assigns orders to team to best and most efficiently fulfill customer requests.
• Directs and documents the routine inspection of the tuggers jigs and forklifts at the beginning of the shift and reports any equipment malfunctions or damages to Operations Manager.
• Trains and develops team to successfully pass all Novo tugger training and operates a tugger following all safety requirements established within Novo.
• Oversees the use of proper PPE and company approved tools while remaining aware of possible hazards and maintaining a safe work environment.
• Ensures team is maintaining a clean work area sweeping rebinding loose bundles etc.
• Performs other duties as assigned

Basic Qualifications (Required):

• Three to five years supervisory experience in a warehouse/distribution operation or similar industry.
• Capacity to communicate efficiently with all levels of employees management customers and vendors both verbally and in written form.
• Established ability to multitask strong conflict resolution skills and willingness to work collaboratively as a team.
• Basic math skills analytical skills sensibility decisiveness flexibility and resourcefulness.
• Ability to obtain a forklift license.
• Effectively performs all essential functions including physical requirements.
• Use of proper PPE (Personal Protective Equipment) and company approved tools while remaining aware of hazards and maintaining a safe work environment.
• Ability to move awkward product lengths and weights.
• Flexibility in scheduling able to work overtime as needed.

Preferred Qualifications:

• Bachelors Degree preferred
• Prior experience in distribution or manufacturing environment.
• Prior experience driving industrial powered equipment.
• Knowledge of product inventory and profiles as well as the warehouse layout and operations.

Physical Requirements:

• While performing the duties of this job the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger handle or feel; reach with hands and arms; and lift.
• Able to withstand exposure to seasonal weather elements and wood dust.
• 100%: Stand handle or feel squeeze or grasp.
• 80%: Reaching with hands and arms depth perception.
• 50%: Walk repetitive motion operate moving equipment.
• 10%: Working bent at waist climbing stoop kneel crouch or crawl bending or twisting.
• Lift push or pull up to 50 lbs. without assistance.
• Lift push or pull 75-100 lbs. with assistance

About Novo

Just as our products are used to build something new and inspire others to make living spaces more beautiful we endeavor to impact the people and communities we touch daily positively.

We are looking for a self-motivated enthusiastic supervisor to oversee our Order Pulling Department at our Zeeland MI distribution warehouse and ensure all products are picked to customers specifications and ready for shipment.

Why Work with Us

We offer competitive wages shift premiums and benefits. Benefits include a clean work environment medical dental vision life insurance short-term disability long-term disability employee assistance program Paid Time Off (PTO) and 401k program with employer match.

We have a dynamic culture with our team members who are encouraged to contribute change grow and get rewarded accordingly. So if youre passionate about contributing to a great team we would love to hear from you!

Required Experience:

Manager