Customer Service Executive
Customer Service Executive
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
General information
Company description
At the end of August Bulten completed the acquisition of Exim (Exim & Mfr Holdings Pte Ltd) a Singapore-based distributor of fasteners and other C parts. Eximestablished in 1982 in Singapore Exim & Mfr Enterprise provides quality-assured fasteners electro-mechanical components sleevings / tubings wires wiring management accessories and C-parts to multinational manufacturers and equipment makers across diversified industries.
For more information pls refer to &
Job title
Customer Service Executive
Description and tasks
Reporting to Customer Service Team Lead this role needs to provide a high level of satisfaction to the customer. This role ensures all the Purchase Orders received are executed accurately and promptly acknowledged within the customers expectation. Delivery and shipment are arranged according to the customers request.
Responsibilities:
- Collaborate with various departments to streamline order processing and handle administrative tasks efficiently.
- Monitor inventory levels including stock held at VMI (Vendor Managed Inventory) customer hub and process all orders meticulously ensuring accuracy and promptness in execution.
- Maintain accurate records of sales transactions and customer interactions in the ERP system.
- Prioritize customer satisfaction by promptly managing inquiries resolving issues and ensuring order fulfillment including documentation meets or exceeds expectations professionally.
- Other duties as assigned
Candidate Profile
Pre-requisites:-
- Industry knowledge on C parts business & Incoterms
- Customer Focused
- Effective Communication
- Initiative and responsibility
- Computer Proficiency
Our Offer
We are a fair opportunity employer and offer a progressive and competitive package. We invite qualified and aspiring candidates to join us as part of Bulten-Exim family. For more information pls refer to &
Company location
Poland Bielsko-Biala
Hiring Manager
Melisa Evelin
Employment Type
Full Time
