Turkish Customer Service
Turkish Customer Service
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Job Description
DUTIES AND RESPONSIBILITIES:
Provide support to Content Creators and Influencers on social media platforms regarding
subscription management account management and technical troubleshooting.
Assist customers in understanding and utilizing marketing tools.
Conduct outbound calls to ensure that customers fully understand the information and
solutions provided.
Provide product and tool support to improve clients experience.
Identify trends and solve problems facing multiple SMB clients.
REQUIREMENTS:
Native or fluent in Turkish (oral and written).
Intermediate to advanced level of English (B2-C1).
Strong attention to detail and excellent problem-solving skills.
Ability to work in a fast-paced environment while managing multiple tasks effectively.
Comfortable working on rotational shifts including weekends and public holidays.
OFFER:
Competitive salary and allowances.
Comprehensive health insurance starting from the first day of employment.
Accommodation provided in shared apartments.
Annual flight to the country of origin covered by the employer.
Paid training to familiarize employees with tools policies and best practices.
A vibrant and inclusive work environment with access to cafeteria facilities.
Employment Type
Full Time
