Sales Operations Manager
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Develop and implement effective sales strategies to increase revenue and market share.
- Lead the sales team: training guidance and performance evaluation.
- Monitor weekly sales performance and analyze Key Performance Indicators (KPIs).
- Build strong relationships with current customers and attract new clients.
- Provide accurate sales reports and forecasts to senior management.
- Analyze markets competitive products and identify business opportunities.
- Supervise branch operations and ensure excellent customer service.
- Develop and implement standardized operating procedures (SOPs) and food quality standards
- Monitor inventory and coordinate with relevant departments to ensure product availability.
- Analyze operational performance reports and make corrective decisions to improve efficiency.
- Ensure compliance with occupational health and safety regulations.
- Collaborate with the marketing team to activate promotional campaigns.
- Develop and implement incentive programs for the team to achieve goals.
- Manage electronic sales channels and ensure a smooth user experience.
- Use electronic platforms to manage customers contracts and content.
- Analyze user behavior and digital data to improve online sales.
- Ensure the accuracy of information and data on the website.
- Conduct continuous market research to keep up with e-commerce trends.
- Lead operations and sales teams and motivate them to achieve the desired performance.
- Build a motivating work environment that supports productivity and job stability.
- Manage operational budgets and control costs to achieve profitability.
- Maintain continuous communication with senior management to provide strategic reports and recommendations.
- Contribute to making crucial decisions to address challenges and issues.
- Perform any other tasks assigned by senior management in the interest of the business.
Requirements
At least 5 years of experience in operations and sales management with a minimum of 2 years in the food confectionery or hospitality sector.
Deep knowledge of the chocolate and cake market with a preference for having a network of relationships in this field.
Strong analytical and organizational skills with the ability to make data-driven strategic decisions.
Proficiency in using sales and operations management software (such as ERP POS etc.).
Employment Type
Full Time
