drjobs Client Service Associate

Client Service Associate

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1 Vacancy
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Job Location drjobs

New Orleans, LA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a professional and detail-oriented Client Service Associate to join our dynamic team. This role serves as the first point of contact for our clients and is instrumental in providing seamless support throughout the customer journey. If you are passionate about delivering high-quality service solving problems efficiently and contributing to a growing organization we would love to hear from you.

Responsibilities

  • Act as a primary liaison between clients and the company

  • Assist with onboarding new clients and managing client records

  • Coordinate meetings prepare documentation and follow up on requests

  • Respond to client inquiries in a timely and professional manner

  • Support internal teams with client-related communications and updates

  • Ensure client satisfaction through effective service and consistent follow-up

  • Maintain accurate and confidential documentation of all client interactions

  • Identify opportunities to improve client experience and service delivery


Qualifications :

Qualifications

  • High school diploma or equivalent required; associate or bachelors degree preferred

  • 1-2 years of experience in client service administrative support or a related field

  • Excellent communication and interpersonal skills

  • Strong organizational and problem-solving abilities

  • Proficiency in Microsoft Office Suite (Word Excel Outlook)

  • Ability to multitask and work independently in a fast-paced environment

  • Detail-oriented with a customer-first mindset


Additional Information :

Benefits

  • Competitive salary: $50000 - $55000 annually

  • Professional development and growth opportunities

  • Supportive and team-oriented work environment

  • Health dental and vision insurance options

  • Paid time off and company-recognized holidays

  • Stable full-time schedule with no weekend shifts


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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