Sales Support Specialist
Sales Support Specialist
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1 Vacancy
Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Sales Support SpecialistAt Fiserv the Sales Support Specialist will play a crucial role in reviewing retrieving creating updating and maintaining accurate partner documentation and reporting. As an ambassador of our Partner Administration team you will ensure smooth administrative operations and setups aligned with Fiservs commitment to excellence and our focused vision to be an outstanding fintech partner globally.
- Review supporting documentation of Partner Registration for accuracy.
- Retrieve required reporting for the adjudication of partners.
- Execute Partner CoPilot setups for seamless integration.
- Create update and maintain departmental reporting.
- Support administrative changes for partners including Sales Codes Profiles Bank Changes User Setup Email Address requests Branding and MID Transfers.
- Ensure accurate and timely setup and maintenance of partner-related information.
- 4 years of experience in managing and verifying partner documentation.
- 4 years of experience in using sales support systems and tools specifically Partner CoPilot.
- 4 years of experience in creating and maintaining detailed departmental reports.
- Proficiency in adhering to and managing changes within sales codes and partner profiles.
- High school diploma and/or equivalent military experience.
- Bilingual proficiency with Spanish Korean Chinese and/or Vietnamese
- 1-2 years of experience in sales support within the financial technology industry.
- Experience in managing partner setup and changes including bank changes and MID transfers.
- 1-2 years of experience in documentation accuracy and quality control within a sales environment.
- Experience using CRM systems for partner documentation management.
- Advanced certification or courses in sales support project management or related fields.
- Were #FiservProud of our commitment to your overall well-being with a growing offering of physical mental emotional and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays generous time off policies including Recharge & Refuel time for qualifying associates and free counseling through our EAP.
- Plan for your future with competitive salaries the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical dental vision life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training development certification and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives exchange ideas and elevate careers.
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- In order to be considered you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
- This is a full-time direct-hire position and no contract options for unsolicited agency submissions will be considered.
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal state and/or local government contractors. Should this position support a Federal Government contract now or in the future the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
