Mortgage Servicing Procedure Writer
Mortgage Servicing Procedure Writer
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Job Description
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
This role is responsible to supports the Mortgage Servicing Business Unit by creating and updating procedures in response to business regulatory project requests or investor changes as well as periodic reviews and ensuring the documents go through appropriate governance.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Draft and edit procedures serving as a resource to Mortgage Servicing for procedure development and serve as the main contact for project documents.
2. Interact with various departments throughout Mortgage Servicing in the development of guidelines and procedures that are consistent with the governing Bank Policies.
3. Manage workload and priority to meet state audit cycle and regulatory deadlines.
4. Produce a consistent and quality work product.
5. Ensure timely updates regarding Procedure team assignments publications internal tools and reporting as assigned.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. One or more years experience in mortgage banking and technical writing
2. Bachelors degree or equivalent education and related training
3. Ability to work independently and possess the drive initiative and energy to begin and complete assignments.
4. Excellent interpersonal verbal and written communication skills
5. Demonstrated proficiency in basic computer applications such as Microsoft Office software products
6. Must have technical writing experience and experience writing own PPMs.
7. Detailed organized and ability to meet deadlines.
4 days in office/1 day remote.
GREENSBORO NC ALSO CONSIDERED LOCATION OPTION
Preferred Qualifications:
1. Excellent organizational managerial and project management skills.
2. Advanced computer and database skills.
3. Masters degree in business accounting or equivalent education and related training.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision E-Verify
Employment Type
Full-Time
