The Laundry Supervisor will oversee the daily operations of laundry department. He/She will ensure that all linens uniforms and guest laundry are cleaned maintained and delivered efficiently while upholding the highest standards of hygiene and quality.
- To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.
- To ensure a correct and economical use of all the chemicals and that the formulas are respected.
- To ensure a proper storage of the chemicals respecting the environmental procedures.
- To maintain the linen and laundry par stocks.
- To ensure laundry staff has a full knowledge of all the textiles and their proper care.
- To constantly check the linen uniform for cleanliness and defects and to recommend replacement if necessary.
- To maintain constant linen flow to the floors and the outlets.
- To ensure proper distribution of all articles and efficient handling of guests managers and employees uniforms.
- To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.
- To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.
- To ensure uncompromising levels of cleanliness and maintenance through each employees responsibility.
- To continuously study and evaluate the operations and procedures to increase revenue and productivity.
- To ensure proper handling of lost and found items.
- To participate in monthly inventories.
- To follow up daily check lists.
- To work closely and enthusiastically with other departments to ensure teamwork and the smooth efficient operation of the hotel.
- To manage any guest complaint in a professional manner by owning it resolving it to the guest satisfaction and recording it.
- To ensure that all team members are updated with the latest administrative organizational operational or other changes and news.
- To conduct / attend a daily line up briefing with the Laundry team to recapitulate tasks and activity.
- To ensure trainings and regular refresher courses are conducted and attended as scheduled.
Qualifications :
- Minimum of a high school diploma or equivalent.
- Preferred: Certifications in laundry operations housekeeping management or workplace safety.
- Prior experience in a supervisory role within hotel or commercial laundry settings
- Knowledge of laundry processes including sorting washing drying and quality control.
- Familiarity with commercial laundry machines and maintenance procedures.
- Understanding of cleaning chemicals and proper handling for safety compliance.
- Ability to supervise train and motivate laundry staff for efficient workflow
- Strong problem-solving and communication skills to manage operations smoothly
- Ensuring linens uniforms and guest laundry meet cleanliness and presentation standards
- Enforcing health and safety regulations to maintain a safe and organized work environment.
Remote Work :
No
Employment Type :
Full-time