Director of Revenue
Director of Revenue
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Job Description
Reporting to the General Manager the Director of Revenue is responsible for determining strategic goals and tactical efforts which drive revenue to the hotel on all streams : rooms F&B MICE Spa & other ancillaries. The Director of Revenue is then responsible for ensuring that inventory pricing and distribution strategy are developed to support the overall revenue goals of the hotel in accordance with the brands recommendations. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer satisfaction.
WHAT YOU WILL BE DOING:
Play an active role in the Strategic Planning Marketing Plan and budgeting processes challenging the strategy with the General Manager & Director of Sales and Marketing
Prepare the annual topline budget for approval and track achievement across all revenue streams : rooms F&B MICE Spa & other ancillaries
Monitor transient and group book pace to determine pricing and availability controls for all reservation distributions sources
Monitor key indicators of hotel performance. Chairing and preparing analysis & materials for the weekly Revenue Strategy Meetings
Tracking and analysis of competitive set pricing and yield strategies gaining the ability to predict the comp set reaction to changes in the marketplace.
Produce and analyze current and historical demand including lost business turndown rooms on the books competitive set and market trends to aid in more accurate forecasting.
Monitor third party intelligence sources to identify revenue opportunities (OTA GDS market studies). Keep current with industry changes and how it may impact demand
Works with:
1) Director of Sales and Marketing & Sales Team to encourage strategic selection of the right piece of business determine effective and engaging offers.
2) Reservations and Front Desk to ensure the highest level of guest service is maintained while maximizing profit. Provides training on upselling and negotiating techniques.
3) Revenue Culture: Liaise with all teams to ensure revenue management principles are understood and followed. Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.
Qualifications :
Minimum of 5 years experience in a Revenue role
Analytical approach to problem solving strong business acumen strong numerical reasoning
Ability to work cohesively as part of a team
Demonstrate strong communication skills both verbally and in writing
Reservations background preferred
Experience in IDEAS and Opera Cloud highly valued
Full working rights in Australia
Additional Information :
Benefits and Perks:
Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
We live by our Heartist principles that is the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued inspired and to strive for greatness every day.
We offer our Heartists:
- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbournes CBD
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
