Program Facilitator
Program Facilitator
Posted on :
07-07-2025
Employer Active
1 Vacancy
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Job Description
Title: Facilitator/Employment Advisor
Job Description: EA / Facilitator will be responsible for delivery of formal employment services to clients through workshop facilitation and one-to-one coaching. This position guides clients through these services and activities using a holistic model with a focus on clients in the process of transitioning into the labour market.
Primary Responsibilities:
Facilitation:
- Conduct effective workshops/sessions that form the basis of program activities and content.
- Assist in development and adaptation of curriculum schedule and program development for an adult learning environment with clear learning objectives and organized documentation.
- Administer the Assessments with clients and review results.
- Facilitate workshops in a manner conducive to client motivation.
- Record and report on attendance for all sessions with supporting documents.
- Build the continuity of client learning throughout the career transitioning process.
One-on-One Employment Counselling/Coaching:
- Provide action-oriented solution-focused employment counselling to address barriers to (re)entry into the labour market.
- Assess needs and address appropriate next-steps plan with client.
- Assist clients in employment related issues such as career/job transition self-esteem confidence building communications skills decision making problem solving and stress management.
- Assess appropriateness of client goals with labour/business market opportunities.
- Lead client to self awareness through interpretation of assessment tools.
- Draw the correlation between the clients transferable skills and labour market opportunities.
- Assist in development of awareness of employability skills in changing workplace.
- Maintain in-house case management files and client service statistics.
Intake/Follow-up:
- Conduct intake assessment/referral interviews for all potential participants.
- Conduct follow-up including one-on-one sessions to review clients progress and offer additional support as needed.
- Track client progress and report as per MCSCS procedures.
Marketing:
- Market and conduct information/orientation sessions and one-on-one interviews for all potential participants to meet program expectations.
- Assist in marketing program to prospective participants agencies and employers.
Employer Liaison:
- Provide clients with the opportunity to connect to employer by coordinating employer panel and guest speaker sessions and coordinate on-site job fairs.
- Liaise with employers to source employment opportunities for clients and to secure information on recruitment and hiring practices.
- Share labour market trends with team: business closures business openings major hires.
General Responsibilities:
- Abide by the policies of MCSCS as they exist or are developed.
- Familiarize self with scope and content of programs and services provided by Society.
- Maintain ethics and professionalism in delivery of service and in dealing with all clients and staff.
- Work collaboratively and proactively.
- Maintain a good working knowledge of community resources and services especially within the local Fraser Valley area.
- Remain flexible and adapt to change.
- Provide constructive feedback to management about program content and systems.
- Maintain client confidentiality and documentation in accordance with privacy laws.
- Attend staff meetings.
Qualifications:
- Demonstrated experience with Career Decision-Making and Job Search principles.
- Career Development Practitioner Certification and proven years of experience in facilitation in both one-on-one and workshop environments
- Demonstrated experience in administering and interpreting a variety of assessments used in career transition programs (including but not limited to COPS PD ESAT)
- Good working knowledge of Labour Market Information especially within the local Fraser Valley area
- High level of computer skills to include: MS Office Suite internet research and troubleshooting
- Proven experience in delivering high quality customer service in a high-volume environment
- Good research skills both electronically and other
- Exceptional interpersonal skills and effective advising motivational and positive reinforcement skills
- Ability to work in an informal or classroom environment supporting clients according to their needs.
Submit cover letter and resume to:
Diana Dufour-Zand
Manager of Employment Programs and Human Resources
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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