Supervising Technician (T & I) (On-site)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Behind the scenes but ahead of the curve: help us develop the next-generation public broadcaster.

Created in 2015 to align lighten and modernize infrastructure the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content systems people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada but around the world. Today were transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

This role requires full-time on-site presence.

Your role

Media Presentation is looking for a supervising technician who can provide specialized technical guidance and support to operating technicians and management primarily during the overnight hours when there is limited support staff.

You will undertake the overall coordination of assigned programs areas or projects in Content Preparation and Presentation. Creative problem-solving is required to resolve operational and technological challenges and to assess and optimize the use of interdepartmental resources. You will on-board and train new technicians and help roll out new technology and workflows. You will often work independently and operate in a variety of Presentation roles as required and should have the ability to prioritize your time effectively.

The overnight supervising technician is assigned to the overnight rotation to provide Presentation support. As a supervising technician you will be scheduled to work on weekends and holidays and may be assigned hours outside of the primary overnight rotation as required operationally. This position is in-person fully on-site.

Key Tasks:

• Arranges and conducts training for new staff and other technicians as required.
• Reviews and updates discrepancy reports and quality of experience monitoring tools; troubleshoots found issues and communicates progress with management.
• Creation of documentation to support the implementation of new equipment and new workflows.
• Provides assistance and advice on operational requirements in terms of equipment facilities and personnel.
• Provides assistance and support and can be required to make quick decisions for late programming changes automation issues or equipment failures that would impact our audiences.
• Within delegated limits plans assigns coordinates and checks the work of assigned staff and reports on matters related to job performance conduct and safety.
• Performs all or part of the function or duties of equivalent or lower classifications including editing and file delivery.
• Participates in the implementation of new technology and workflows and the RFP and vendor selection process
• May attend meetings acting as a representative of Media Presentation and establish constructive relationships with partner departments.

We are looking for a candidate with the following:

• Relevant knowledge and understanding of various broadcast technologies and will stay informed on technological advancements.
• Superior knowledge and understanding of current broadcasting automation systems a strong understanding of radio and digital audio paths signal processing and transmission in order to troubleshoot issues.
• Knowledge and good understanding of general Presentation procedures and recovery practices.
• Proficiency in content presentation systems including automation networking video signal routing.
• An understanding of computer networking principles protocols and practice including Internet file transfer technologies and methodologies.
• Strong project management skills including the ability to prioritize independent work and collaboration with our partners in Engineering and Maintenance.
• Strong technical skills and superior working knowledge of technical functions in the Media Presentation Centre including Presentation Integration Master Control and Traffic.
• Excellent communication skills -- to be applied both in coordinating the work of staff and reporting and resolving discrepancies and issues as required.
• Ability to work without direction and conduct ongoing reviews of the operation and operating procedures technical standards and submitting recommendations and implementing improvements.
• An ability to work well under pressure.
• Strong initiative.
• Four years related experience.
• Requires a superior knowledge and understanding of radio television and digital program production and presentation methods.
• Understanding of how different areas and crafts interrelate.
• Knowledge generally gained through community college graduation in Radio or Television Broadcast arts courses and relevant professional and/or academic experience.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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