Senior Manager - Regional Operations

Job Title: Senior Manager - Regional Operations

Department: Electric T&D Operations

Reports to: Senior Manager - Regional Operations
Location: In Office Mechanicville NY

The base salary range for this position is dependent upon experience and location ranging from: $132055.20 - $165069

Job Summary

Manages one or more functional areas within an Electric Operations region such as Line Substation and Field Customer Service. This Senior role is for the larger customer territories which involve multiple offices or additional complexities. Provides leadership and direction to achieve goals and implement change. Responsibilities include safety reliability customer satisfaction cost-effective resource allocation staff selection and development process improvement and oversight major project management and daily field operations activities. Coordinates and participates in problem-resolution and emergency response with other functions and subject matter experts. Ensures administrative matters such as payroll budgets performance reviews safety scheduling and work management reports are completed in a timely and accurate manner. Requires contact with the public contractors local government agencies and officials other utilities and the media. Requires extensive travel throughout region and occasional travel outside region.

Key Responsibilities

• Develops and implements annual business plan including O&M and Capital budgets. Monitors ongoing progress and reallocates resources as necessary to ensure goal achievement (Safety Reliability and Customer Service).

• Oversee and evaluate work processes. Identifies and implements process improvements. Creates a climate of innovation in which ideas for process improvement are continually encouraged from within the organization. May be responsible for reporting and performance tracking.

• May be responsible for Senior Management budget analysis KPI and mandated inspection reporting.

• Selects trains and develops personnel. Guides and appraises work of subordinates. Rewards and disciplines as appropriate.

• Coordinates key contract bids and awards with Procurement. Researches and resolves invoice processing and payments with Finance and Procurement. Ensures compliance with applicable rules regulations policies guidelines and safe work procedures as established in the APM and SOPs.

• Oversees supports and participates in service restoration process during electric and gas emergencies. Coordinates cross-functional problem solving.

• Resolves employee relations labor relations and customer relations issues. With a strong emphasis on developing & nurturing long-tem constructive relationships with peers subordinates and union leadership.

• Performs other duties as assigned.

Required Qualifications

• Bachelors degree with minimum of 10 years relevant experience required.

• Managerial and leadership skills.

• Creative problem-solving skills.

• Strong interpersonal communication organization and follow- through skills.

• Prior experience with project management preferred.

• Ability to multi task and set priorities.

• Acts as mediator/negotiator with all perspective business partners.

• Customer focused.

• Ability to administer to budgets contracts staffing needs performance management goals and objectives.

• Demonstrated ability to coordinate with Utility professionals across the company.

• Ability to develop and manage a safe work environment.

• Leadership experience in a union environment preferred.

Preferred Qualifications

• 1. Delivering for the Business:

• Global view of the Business Competent

• Achieving Results and Continuous Improvements Advanced

• Initiative Advanced

• Innovation & Creativity Competent

• 2. Global Relationships:

• Flexibility & Globalization Advanced

• Customer Focus Advanced

• Communicating & Influencing Advanced

• Team Work Advanced

• 3. Managing People:

• Team Management Advanced

• Developing Others Advanced

Company:

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race color religion national origin gender sexual orientation age marital status disability protected veteran status or any other status protected by federal state or local law.
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Avangrid employees may be assigned a system emergency role and in the event of a system emergency may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Job Posting End Date: