Broker Manager
Broker Manager
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Job Description
Primary Details
Time Type: Full timeWorker Type: EmployeeLocation: Brisbane
Type: Permanent full time
Hybrid role Happy to talk flexible working
The opportunity
We have an opportunity to join our Broker Distribution Team as Broker Manager in Brisbane. Reporting to the Broker Relationship Lead you will drive growth with a focus on delivering excellent customer outcomes and high service standards. You will partner with our key strategic partners in the region to profitably grow the business and deliver agreed business plans. You will work closely with the National Relationship Leads Commercial Underwriting and Claims teams as well as a number of other key stakeholders.
Your new role
As a Broker Manager you will work with the Broker Relationship Lead to develop account plans for our strategic partners in QLD proactively develop key relationships and analyse current trends and growth opportunities within the portfolio. You will also;
Implement a broker visitation schedule with a focus on value for both external partners and internal stakeholders.
Gain a strong understanding of internal business priorities by building a close rapport with key stakeholders inclusive of the Claims and Underwriting teams.
Use Data and Analytics tools to help with performance management and decisions for strategic growth and retention
Identify new business growth opportunities and multi-line cross-sells to maximise penetration of client base and improve product density within negotiated product lines
Represent QBEs interests with internal and external stakeholders through support and participation in industry and corporate events
About you
To be successful in this role you will need to have Account Management and Sales Pipelining experience. You will also have;
Previous experience as a BDM/Account Manager within Insurance or Financial Services
Outstanding Customer Service and Relationship Building skills
Ability to lead by influence with Brokers and Underwriters
Strong communication and negotiation skills
Ability to work in a team environment by supporting and developing team members
Product knowledge and understanding to engage intermediaries and fulfil growth opportunities
About QBE
We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. Were proud to work together and encourage each other enable resilience for our customers our environment our economies and our communities. With more than more than 13000 people working across 27 countries were big enough to make a real impact but small enough to provide a friendly workplace where people are down-to-earth passionate and kind.
We believe this is our moment what if it was yours too Your career at QBE lets make it happen!
Benefits
We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:
Hybrid Working a mix of working from home and in the office to enhance your work/life balance
Our Thriving at our Best wellbeing program including free holistic wellbeing coaching nutritional confidential counselling financial and legal advice
18 weeks gender-equal flexible leave for all new parents including paid super
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBEs Family Domestic Violence First Responder Network
Discounts on insurance products car hire hotels goods and services including benefits through our various sports and arts sponsorship partners
Rewards & Recognition
We value our employees experience with us and are proud to have been recognised for the following awards:
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Platinum employer on the Australian Workplace Equality Index (AWEI) the definitive national benchmark on LGBTQI workplace inclusion
Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates
Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Family First accredited employer since 2021
Apply now
APPLY NOW and lets make it happen!
Click APPLY to submit your application. Successful applicants will need to complete work rights police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements alternative work arrangements or you would like to connect with one of our networks please contact us at
Skills:
Analytical Thinking Communication Compliance Training Cost Management Critical Thinking Customer Service Customer Value Management Detail-Oriented Distribution Management Financial Products Intentional collaboration Managing performance Negotiation Risk Management Stakeholder ManagementApplication Close Date: 13/07/2025 11:59 PMHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Manager
Employment Type
Full-Time
