General Manager, Provider Operations
General Manager, Provider Operations
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Salary Not Disclosed
1 Vacancy
Job Description
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data at the right time in the right format.
Our platform is powered by the largest most diverse health data network in the U.S. enabling data to be secure accessible and usable to inform better health decisions. Datavant is trusted by the worlds leading life sciences companies government agencies and those who deliver and pay for care.
By joining Datavant today youre stepping onto a high-performing values-driven team. Together were rising to the challenge of tackling some of healthcares most complex problems with technology-forward solutions. Datavanters bring a diversity of professional educational and life experiences to realize our bold vision for healthcare.
The GM Provider Operations serves a key role on the Provider Operations Leadership Team. The position provides direction leadership and management to a Zone Provider Operations team with direct reports comprised of Vice Presidents. The GM Provider Operations is responsible for delivering world class service while delivering on financial commitments within a culture that is consistent with the values of Datavant. This position will have full P&L responsibility including service delivery productivity employee engagement account management and strategic planning.
You will:
- Lead all aspects of Provider Operations across the North Zone including service delivery staffing client engagement and financial performance
- Own full P&L for the North Zone managing budgets forecasts gross margin and cost structures
- Establish and execute zone-level strategies that align with Datavants broader Provider strategy and market dynamics
- Build and develop a high-performing leadership team including multiple Vice Presidents and their teams
- Ensure excellent client service and retention through operational rigor account management and continuous improvement
Partner with cross-functional teams (Commercial Product Finance Transformation) to evolve and scale service delivery models including automation and offshore expansion - Monitor zone performance using KPIs and scorecards drive accountability and implement performance plans to address underperformance
- Create a culture of high engagement transparency and accountabilityone that reflects Datavants values
- Regularly engage with senior client stakeholders (including C-suite) to foster trusted relationships and enable joint success
Champion security compliance and patient privacy in all aspects of service delivery - Represent Datavant in industry forums and regulatory discussions as a thought leader in ROI services
What you will bring to the table:
- 15 years in healthcare operations health information management (HIM) ROI services or related fields
- 10 years in executive leadership including oversight of large teams (1000) direct reports and multi-site delivery
- Proven track record of managing P&L and driving financial outcomes across large business units
- Deep understanding of Provider environments compliance regulations (e.g. HIPAA) and healthcare workflows
- Demonstrated strength in client relationship management and delivering high-value service outcomes
- Expertise in developing and executing organizational strategies and leading transformation at scale
- Proficiency with operational KPIs and continuous improvement frameworks (Lean Six Sigma etc.)
- Collaborative leadership style with ability to influence cross-functionally and align teams toward shared outcomes
- Bachelors degree required; MBA or advanced degree preferred
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.
At Datavant our total rewards strategy powers a high-growth high-performance health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title which can include multiple levels. Individual rates for the same job title may differ based on their level responsibilities skills and experience for a specific job.
To ensure the safety of patients and staff many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot Tdap COVID-19 etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working exemptions may be available on the basis of disability medical contraindications to the vaccine or any of its components pregnancy or pregnancy-related medical conditions and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected learn more about our commitment please review our EEO Commitment Statement here. Know Your Rights explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay.
At the end of this application you will find a set of voluntary demographic questions. If you choose to respond your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses not individual ones. In fact we arent even able to see whether youve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment please contact us at. We will review your request for reasonable accommodation on a case-by-case basis.
For more information about how we collect and use your data please review our .
Required Experience:
Director
Employment Type
Full Time
