Senior Product Designer - Enterprise Real Time Processing
Senior Product Designer - Enterprise Real Time Processing
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Job Description
Salary Range: $90000.00 to $165000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical dental vision life insurance and disability benefits
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law. American Express will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable state and local laws including but not limited to the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the Know Your Rights poster. If the link does not work you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.
Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.
The U.S. Consumer and Digital Technology (USCDT) team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web) AI/ML marketing technology enterprise communications travel and lifestyle and automation grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement as well as core technical capabilities that cut across business lines and customer segments.
As a part of our technology team you will collaborate to bring groundbreaking real-time processing ideas to life. Those solutions power the digital systems services products and platforms upon which millions of customers around the world depend. If you love to imagine build and manage solutions that empower customers and redefine what is possible well support you with an open environment and learning culture.
Focus:
We seek a Senior Product Designer for our foundational real-time processing technologies. The candidate must possess a rare combination of creativity and structure. The candidate must be an excellent communicator facilitator of feedback conversations and passionate about enabling the best user experience.
The candidate should:
- Be a problem solver and innovator.
- Thrive in a fast-paced environment.
- Enjoy collaborating negotiating and building consensus.
- Champion for customers.
- Coordinate processes people and work.
- Communicate complex concepts in a manner that others can understand such as storytelling.
Organizational Context:
This role will report to an engineering director and be part of a multi-discipline engineering team. The team is responsible for building owning and maintaining the real-time processing technologies. The role will provide the glue that binds platform users engineers product managers and leaders together.
Responsibilities:
Leadership
- Mentor engineers to focus on delivering business value through functionality for platform users.
- Build and conduct presentations to various partners and various levels regarding the platform.
- Help drive the strategy for positioning of the platform and marketing its capabilities.
Creative
- Shape storytelling and marketing to represent the platform
- Create artwork and animation for presentations the web site etc.
Customer Service
- Engage with customers and prospects to develop partnerships and relationships with engineers product owners and their leaders.
- Participate in the onboarding process for the engineering side to craft the experience for the platform.
Solution Delivery
- Assist in driving documenting and validating the requirements and capabilities.
Administration
- Partner to define refine and coordinate processes to enable solution delivery and compliance with company standards.
- Track and report various metrics related to customers and the platform.
Minimum Qualifications:
- Bachelors or Masters degree in computer science information systems business or related field or relevant work experience.
- Understand people behaviors influencing and negotiation.
- Skilled in using Adobe Illustrator Photoshop After Effects and Premier Pro.
- Experienced in managing teams.
- Knowledge of real-time processing and a scaled agile framework is a plus.
High Performance Behaviors:
- Collaborate and negotiate to achieve objectives.
- Clearly communicate ideas and concepts to others.
- Find opportunities within projects and act on own initiative without being prompted including making appropriate decisions and improvements.
- Mentor and guide team members to success within the team.
- Excellent written and verbal communication skills in the English language.
- Manage risk while not stifling innovation and speed of solution delivery.
Required Experience:
Senior IC
Employment Type
Full-Time
