Start your online application process at Skyguide with your Head of Support Applications (80-100%)
Start your online application process at Skyguide with your Head of Support Applications (80-100%)
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Job Description
Location:Geneva
When:01.09.2025 or upon availability
Your mission:
In this role you will be responsible for the tools that make up the Quality Tool Chain. As the team leader you ensure that the end-user requests are answered on-time and elaborate the roadmap of the Quality Tool Chain and ensure its implementation by the team and with the support of the external suppliers.
Your tasks:
- Own and manage a suite of critical tools and applications including Jira Cloud Confluence Cloud Polarion OpenText and others
- Lead a team of five engineers and supervise the collaboration with external integrators and suppliers
- Ensure high-quality support to the end users and foster strong relationships with internal stakeholders
- Define and evolve the strategic roadmap for the toolchain to align with business needs
- Improve the tool chain by implementing robust digital interfaces and enforcing best practices and standards
- Track costs compared to approved budget
What we are looking for:
- Degree in Computer Science Information Technology or a related engineering field
- Minimum of 5 years experience in a leadership role within software or toolchain management
- Proven experience with Jira Cloud or Polarion
- Hands-on experience with the interaction with end-users and the configuration of software
- Decision making: You make timely decisions adjust them when necessary and mitigate the influence of bias or emotions in the decision-making process
- Building relationships: You express gratitude and appreciation respect personal boundaries and invest time in genuinely caring for others and maintaining your network
- Proficient in English written and orally good command in French and/or German is a plus
What we offer:
We offer flexible working options depending on the role and a competitive salary with attractive working conditions and numerous fringe benefits. Our employees have access to a wide range of training opportunities to support their growth and development. As an equal-opportunity employer we are committed to building a diverse and inclusive team bringing together people of different identities and backgrounds.
Required Experience:
Director
Employment Type
Full-Time
