Referral and Operations Coordinator (Program Tech 1)
Referral and Operations Coordinator (Program Tech 1)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Department Overview
The Novel Interventions in Childrens Healthcare (NICH) Program at OHSU is currently hiring for the position of Referral and Operations Coordinator in Portland OR. OHSU is Oregons only public academic health center. We are a system of hospitals and clinics across Oregon and southwest Washington. We are an institution of higher learning with schools of medicine nursing pharmacy dentistry and public health and with a network of campuses and partners throughout Oregon.
We are a national research hub with thousands of scientists developing lifesaving therapies and deeper understanding. We are a statewide economic engine and Portlands largest employer. And as a public organization we provide services for the most vulnerable Oregonians and outreach to improve health in communities across the state. As the Referral and Operations Coordinator you will perform and coordinate a wide variety of advanced technical or administrative related tasks. The goal of this position is to assist the leadership team to ensure a smooth flow of services and operations for the NICH program. The Referral and Operations Coordinator will be responsible for tracking and processing all incoming referrals from internal and external providers assigning all active cases to NICH interventionists quarterly reporting to internal and external partners and maintaining all referral and patient records for reporting.
Function/Duties of Position
Referral Coordination
- Process all incoming referrals from the NICH Program. Coordinate with referring providers to gather information and complete referral processafter assessing for eligibility. Provide referrers with timely updates onthe status of their referral.
- Communicate eligibility criteria to partners.
- Optimize referral intake process by making process improvements as needed.
- Maintain referral tracking spreadsheet.
- Update projections spreadsheet weekly to inform case assignments as interventionists caseloads open up.
- Monitor upcoming patient close dates monthly. Send interventionists and supervisors monthly emails with information about upcoming close dates.
Program Administration
- Billing
- Monthly invoicing based on NICH contracts for patients.
- Contracting
- Track contract cycles authorizations dates of service re- authorizations and development/editing of contracts.
- Patient Paperwork Tracking
- Track and manage ROIs consents pre-post assessment packets scan information into Epic.
- Reimbursements
- Upload and process all Pcard receipts for interventionists supervisors and program manager for program purchases.
- Inventory Management
- Ensure that NICH has adequate office supplies.
- Ensure interventionists are equipped with cell phones cases and approved accessories to aid with their productivity.
- Technology Management
- Maintain inventory of all NICH staff tech (cell phones laptops iPads Fitbits etc.).
- Purchase new technology as needed.
- Schedule/Logistical Support ad hoc
- Resource Development ad hoc
- Hiring and Onboarding
- Assist with scheduling of interviews.
- Train new staff on relevant administrative functions.
Payer Administration
- Operationalize relationship by working with CCOs to develop systems for reporting and monitoring shared patients.
- Participate in CCO negotiations related to referrals track and report on referrals and active cases.
- Prepare agendas for quarterly meetings.
Required Qualifications
Three years of experience administering or coordinating parts or subsets of a project or program.
A bachelors degree in Business Administration Management Public Administration or a field directly related to the position will substitute for two years of the required experience.
Job Related KnowledgeSkills and Abilities(Competencies):
- Proficient in MS Office (MS Word Excel).
- High level of attention to detail excellent ability to track data from multiple systems effective communication skills.
Preferred Qualifications
- Prefer OHSU experience
Additional Details
Work hours are flexible during the 9-5 work day. Ability to assist with infrequent weekend or evening eventsto promote and fundraise for the NICH Program.
All are welcome
Required Experience:
IC
Employment Type
Full-Time
