The role
At SoFi we are focused on building the best culture for our employees. To support this we are growing our People Analytics team to help us make informed decisions when it comes to our talent. We are looking for a Senior People Analyst to help support the framework weve built for scalable data reporting and analytics solutions.
In this role you will be a strategic partner to the business assessing organizational health transforming complex people data into compelling insights that drive decision-making and influencing SoFis people strategy. The ideal candidate will have strong prior experience with Tableau survey analyses and the ability to turn data into insights.
What youll do:
- Tableau Dashboard Development
- Partner with peers to design and build Tableau dashboards that expedite information-to-action both at regular cadences and ad-hoc when needed
- Help drive data integrity across the People Teams systems
- Support and scale analytics reporting and tooling across a range of areas
- Leverage SQL to build and deliver data models for Tableau and ad-hoc descriptive insights
- Support data management ensuring data accuracy integrity and reliability through meticulous attention to detail and adherence to testing and validation best practices
- Manage and ensure the quality/accuracy of datasets by cleaning joining updating refining and conducting quality assurance activities as needed
- Strategic Partnership with the Business
- Act as a dedicated analytics consultant for your stakeholder groups building strong relationships to deeply understand their challenges and proactively seek out ways to add value through analytics products.
- Serve as a primary resource for your stakeholder groups for ad-hoc analysis delivering timely and accurate descriptive insights to support evolving business needs
- Drive the adoption and impact of our People Analytics products managing stakeholder relationships balancing competing priorities and gathering feedback to inform our future roadmap.
- Translate analytical findings into clear compelling narratives that influence action and drive meaningful change across the organization.
- Survey Analytics & Support
- Support the design and execution of employee experience survey programs such as the employee engagement survey lifecycle surveys (e.g. onboarding & exit surveys) etc.
- Analyze survey data linking experience data to other internal HR and business data sources (e.g. turnover financial data etc.) to identify key business insights that inform effective action plans
What Youll Need:
- Bachelors Degree in related fields equivalent experience or certifications required
- 3 years of reporting and analytics experience using tools such as Excel Google Sheets Tableau SQL Snowflake R and Workday
- Strong data visualization skills using Tableau (PowerBI acceptable)
- Ability to manage multiple challenging projects that require creativity and problem solving
- Strong ability to develop & present actionable insights to various audiences
- Experience communicating technical concepts clearly to audiences of all levels
- Foundational SQL knowledge and experience
- Statistical and analytical proficiency (i.e. able to interpret explain and answer questions about data analysis and results conduct basic statistical analyses)
- Exceptional ability to review prepare audit and ensure accuracy of data
- Ability to thrive in a dynamic environment by taking initiative navigating ambiguity with a problem-solving mindset and creating structure to drive projects from concept to impactful insight
Preferred Experience
- Demonstrated understanding of HR data and processes (e.g. Talent Acquisition DE&I survey data Learning & Development Performance Management etc.)
- Foundational knowledge of data architecture data modeling design development and QA/QC processes
- Proficiency in R
- Prior experience managing a survey tool (e.g. Glint Qualtrics CultureAmp etc)
- Workday Reporting and Analytics ( matrix and discovery boards) foundational Workday Security framework knowledge
Required Experience:
Senior IC