Service Representative
Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location:
Medical Center - Fort WorthDepartment:
Admitting/RegistrationShift:
Second Shift (United States of America)Standard Weekly Hours:
20Summary:
The Service Representative will be the first impression of the Hospitals services to patients family members and other external customers. This position is responsible for directing and escorting patients and their families to the correct service area as well as directing visitors to the appropriate service area. This position maintains a sound knowledge of JCAHO Patient Rights and Responsibilities HIPAA and departmental/System policies and procedures. Must maintain integrity and attention to detail to avoid creating duplicate medical records. This position is responsible for assisting the Patient Access Specialist with assembly and routing of paperwork. Additionally the position is responsible for answering the telephone and directing the caller to the appropriate place. The Service Representative will be required to maintain a basic knowledge of the registration department. This position does not provide patient care but may be performed in a patient care area.
Education & Experience:
High School Diploma required.
Typing and computer experience required.
Strong verbal and communication skills required.
Bi-lingual preferred.
Certification/Licensure:
CPR certification required within 30 days of employment.
Hours:
Saturday and Sunday: 2:00pm to midnight.
About Us:
Cook Childrens Medical Center is the cornerstone of Cook Childrens and offers advanced technologies research and treatments surgery rehabilitation and ancillary services all designed to meet childrens needs.
Cook Childrens is an EOE/AA Minority/Female/Disability/Veteran employer.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
