Policy Support Specialist (Inland Marine and Aviation)
Policy Support Specialist (Inland Marine and Aviation)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
IAT Insurance Group has opening for a Policy Support Specialist in the following offices and product lines listed below. The specific level for this role will be commensurate with the experience level of the selected candidate. Please note IAT works on a hybrid schedule working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
Product lines:
- Inland Marine
- Aviation
Locations:
- Alpharetta GA
- Rolling Meadows IL
The Policy Support Specialist is responsible for processing and indexing submission/policy documents (new business renewals cancellations endorsements correspondence etc.) performing technical and administrative support in accordance with standard procedures. This position is also responsible for maintaining records preparing reports verifying information and resolving common problems.
- Review and ensure documents are properly indexed into electronic document management systems.
- Pull and upload third party vendor reports based on segment specific requirements.
- Reviews submission documents for completeness based on business specifications.
- Registers submissions and indexes documents into policy administration system.
- Reviews clearance requirements and appropriately resolves conflicts including Broker of Record changes.
- Engages with Underwriting Support and Underwriting teams to resolve issues.
- Completes policy transactions including cancellations OFAC checks motor carrier filings etc.
- Process policy notices: Non-renewals Conditional Renewals Notice of Cancellations Rescissions and Reinstatements.
- Responsible for working with team members to complete tasks in assigned queues.
- Perform other tasks as needed.
- High School graduate or equivalent (equivalent is defined as having 4 years of relevant insurance experience).
- Ability to work in fast paced high volume and deadline-driven production environment.
- Practical experience with MS Office data entry and detail-oriented research.
- High level of attention to detail is required to ensure accuracy of work.
- Basic organizational time management and follow-up skills.
- Must have strong communication skills (written and verbal) and have the ability provide a first-rate experience for our customers.
- To qualify all applicants must be authorized to work in the United States and must not require now or in the future VISA sponsorship for employment purposes.
- Associate degree or 2 years of relevant insurance clerical administrative or customer service experience.
At IAT were committed to driving and building an open and supportive culture for all. Our employees propel IAT forward driving innovation stable partnerships and growth. Thats why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits like:
- Core hours are 8-5 local time with overtime available when needed
- Flexible start time and lunch options
- Hybrid work environment (In office Monday-Wednesday with the option to work remotely Thursday and Friday.)
- Dress for Your Day Policy
- 26 PTO Days (Entry Level) 12 Company Paid Holidays 38 Paid Days off
- 7% 401(k) Company Match and additional Profit Sharing
- Paid parental leave
- Personalized 1:1 training
- Limited team size enhancing collaboration and leadership support
- Variety of training programs and development opportunities
- Healthcare and Wellness Programs
- Opportunity to earn performance-based bonuses
- College Loan Assistance Support Plan
- Educational Assistance Program
- Mentorship Program
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.
To view details of our full benefits please visit Experience:
Unclear Seniority
Employment Type
Full-Time
