Compliance & Quality Supervisor - First Mile Operations
Compliance & Quality Supervisor - First Mile Operations
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Job Description
As a company we promote a culture of honesty and integrity and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family this is the place for you!
Maersk Logistics & Services Canada Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving storing processing and dispatching cargo so we can build flexibility and resilience into the supply chain integrated solutions allow us to be prepared for supply chain risks so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience connections and deep expertise across different sectors industries and transportation modes means we can be counted on for process excellence that will save time and money.
Compliance & Quality Supervisor First Mile Operations
Site Based
Location: River Road
Full time (Mon-Fri 40h per week regular business hours)
We are seeking a highly organized and experienced Compliance & Quality Supervisor to oversee and support our team of company drivers and owner operators performing drayage operations. This role is responsible for ensuring safe and compliant driver performance supporting the optimization of the dispatch operations and maintaining high service levels to our customers.
Key Responsibilities:
Driver Compliance Management:
Supervise and support drivers in all aspects of compliance.
Monitor driver performance and conduct coaching training and corrective action as needed.
Conduct daily check-ins and post-trip reviews to ensure operational and safety standards.
Safety and Compliance:
Monitor GPS and ELD systems to ensure route efficiency and compliance.
Maintain and audit driver qualification files (abstracts licenses TDG certification etc.)
Perform routine HOS log audits and follow up on violations
Collect onboarding documentation and administer driver orientations
File and respond to trip inspections and roadside violations
Ensure documentation readiness for audits or inspections
Communicate company safety policies
Interface with regulatory agencies including the British Columbia Commercial Vehicle Safety Enforcement (CVSE) to ensure compliance with all relevant laws and regulations. This includes consistent monitoring of the National Safety Code (NSC) and ensuring the CVSE-required safety plan is in place and amended as needed.
Coordinate with safety and maintenance departments for vehicle servicing and incident investigations.
Track and schedule CVIP inspections and preventative maintenance
Coordinate defect repairs for out-of-service equipment
Managing recall notices and ensuring resolution documentation is retained
Log service records and ensure they meet NSC file retention requirements
Reporting and Analysis:
Prepare and analyze reports on compliance and safety KPIs and develop strategies for improvement.
Maintain accurate driver logs incident records and performance documentation.
Communication:
Serve as the primary point of contact for drivers regarding compliance.
Communicate any exceptions or compliance failures promptly and effectively.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Manager
Employment Type
Full-Time
