Senior Director of Network and Data Center Operations
Senior Director of Network and Data Center Operations
Posted on :
07-07-2025
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1 Vacancy
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Job Description
Overview:
As a strategic leader within the Boston Police Department the Director of Network and Data Center Operations ensures the resilience security and high performance of mission-critical IT infrastructure that directly supports public safety operations and emergency response. This role leads a team of IT professionals overseeing critical systems such as CAD/RMS video surveillance and digital evidence storage. The Director is responsible for maintaining compliance with CJIS NIST and other security frameworks while optimizing technology resources to enhance operational efficiency.
Responsibilities:
- Oversee the design implementation and optimization of high-performance network infrastructure supporting law enforcement operations.
- Manage hybrid IT environments ensuring seamless integration of cloud and on-premises infrastructure.
- Ensure 24/7 availability and rapid incident response for network and data center resources.
- Administer and troubleshoot wireless networks including cellular WiFi and point-to-point microwave technologies.
- Implement and enforce cybersecurity best practices in alignment with CJIS NIST and law enforcement IT security frameworks.
- Lead risk assessments and vulnerability management to safeguard sensitive law enforcement data.
- Ensure secure remote access via encryption standards VPN tunneling and multi-factor authentication (MFA).
- Lead and mentor a team of network engineers system administrators and IT professionals.
- Provide strategic technical guidance to Systems Operations teams.
- Develop training programs to keep staff updated on emerging technologies and security threats.
- Foster a culture of collaboration innovation and continuous improvement.
- Develop and execute long-term strategies for network and data center advancements.
- Manage IT infrastructure budgets negotiate vendor contracts and identify cost-saving opportunities.
- Ensure optimal resource allocation for IT projects and mission-critical initiatives.
- Align IT infrastructure strategies with operational needs in close coordination with law enforcement leadership.
- Partner with the City of Boston (DoIT) external agencies vendors and service providers to enhance network capabilities.
- Provide executive leadership with technical recommendations for infrastructure improvements.
Minimum Entrance Qualifications:
- Bachelors degree in MIS Computer Science Electrical Engineering or a related field or equivalent experience.
- Minimum of five years of IT management experience preferably in law enforcement government or large-scale enterprise IT environments with direct oversight of budgets and personnel.
- At least three years of direct management experience leading IT professionals.
- Expertise in enterprise network design system administration and infrastructure architecture.
- Hands-on experience with:
- Active Directory Domains and Server Operating Systems
- Virtual systems Windows Server Linux Backup and Replication systems
- Cisco and Dell Switches Juniper Firewalls and G-Suite Administration
- Video management systems (FLIR Control Center Avigilon Genetec)
- Wireless network troubleshooting (cellular WiFi Point-to-Point Microwave)
- Strong leadership and decision-making capabilities in high-pressure environments.
- Excellent communication skills with the ability to convey IT strategies to executive leadership.
- Proven project management expertise in handling multiple initiatives simultaneously.
- Deep knowledge of ITIL 4 principles and change management strategies.
- Advanced understanding of network security protocols including:
- Firewall Management
- Access Control & Authentication
- Intrusion Detection & Prevention
- Patch Management & Updates
- Encryption & Secure Communications
- Ability to optimize and automate IT operations for efficiency and risk mitigation.
- This role requires 24/7 availability for emergency response including cybersecurity incidents and network failures affecting law enforcement operations.
- Occasional travel for training conferences or inter-agency collaboration.
Preferred Certifications
- ITIL 4 Managing Professional (MP)
- Project Management Professional (PMP)
- Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP)
- CJIS Security Clearance (or ability to obtain)
To apply candidates must submit:
- A resume highlighting relevant experience.
- A cover letter detailing their qualifications and leadership approach.
- Copies of certifications (if applicable).
CRIMINAL RECORD CHECK REQUIRED
PRE-EMPLOYMENT DRUG TEST REQUIRED
BOSTON RESIDENCY REQUIRED
Terms:
Union/Salary Plan/Grade: SENA / MM1-12
Hours per week: 35
Required Experience:
Exec
Employment Type
Full-Time
Key Skills
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