Support Lead
Support Lead
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Why ThedaCare
Living A Life Inspired!
Our new vision at ThedaCare is bold ambitious and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care lower costs and a healthier future for our patients our families our communities and our world.
At ThedaCare our team members are empowered to be the catalyst of change through our values of compassion excellence leadership innovation and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development accessible and transparent leadership and a commitment to work/life balance. If youre interested in joining a health care system that is changing the face of care and well-being in our community we encourage you to explore a future with ThedaCare.
Benefits with a whole-person approach to wellness
- Lifestyle Engagement
- e.g. health coaches relaxation rooms health focused apps (Wonder Ripple) mental health support
- Access & Affordability
- e.g. minimal or zero copays team member cost sharing premiums daycare
Summary :
The Patient Care Technician (PCT) Support Lead delivers high quality patient-centered care by performing a variety of delegated patient care services. Plays a crucial role in enhancing the patient care experience and supporting the overall functioning of the healthcare team. Provides quality service through a team oriented collaborative approach to patient care.The PCT Support Lead assists with ongoing training and/or precepting of new and current employees as directed by leadership. The Lead is responsible for ensuring new processes equipment and other changes are communicated and/or educated to other PCTs.
Job Description:
Key Accountabilities
Team Leadership and Mentorship:
- Supervise and guide PCTs in providing patient care.
- Train and mentor new PCTs to ensure unit expectations and standards are known and followed and patient cares are delivered in an efficient and safe manner.
- Participate in team meetings.
- Ensure that all team members are following established protocols and procedures.
- Conduct annual competencies for PCTs on unit
- Participate in interviewing applicants hiring and create onboarding schedule.
- Participate in unit quality surveillance activities conduct audits as per request of leadership
- Be an active member of Unit Council and process improvements
Direct Patient Care:
- Performs delegated patient care activities using evidence-based practice and specific competencies for the patient population served.
- Checks patients vital signs height and weight as needed based on patient type.
- Provides compassionate care and listens to patients concerns and guides them by answering any questions or concerns.
- Identifies and escalates changes in patient status or patient risks to prevent crisis.
- Collects clinical data and information on patients and reports to care team.
- Repositions transfers ambulates and transports patients.
- Assists patients with basic needs (such as hygiene eating using the restroom and dressing).
- Obtains and reports patient intake and output.
- Performs electrocardiograms (ECGs) as directed.
- Performs phlebotomy and specimen collection.
- Provides care that is age appropriate culturally specific and developmentally appropriate in an environment that promotes patient safety.
- Demonstrates professional and therapeutic relationships with patients families team members and providers.
Qualifications
- High School Diploma or GED preferred
- Must be 18 years of age
- American Heart Association HealthCare Provider Life Support (BLS)
- Preceptor Course required upon hire and completed within first 30 days
- A minimum of 2 years of PCT experience
- Good communication skills and teamwork a must
- Preferred: Previous leadership experience
Physical Demands
- Ability to move freely (standing stooping walking bending pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance
- Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
Work Environment
- Frequent exposure to sharp objects and instruments
- Occasional exposure to moving mechanical parts fumes or airborne particles toxic or caustic chemicals and risk of electrical shock
- Occasional high noise level in work environment
- Standing and/or walking for extended periods of time
- Transporting transferring positioning patients and/or equipment from one location to another; little likelihood for injury if proper body mechanics and procedures are followed
- Possible exposure to communicable diseases hazardous materials and pharmacological agents
- Occasional contact with aggressive and or combative patients
Scheduled Weekly Hours:
40Scheduled FTE:
1Location:
ThedaCare Regional Medical Center - Appleton - AppletonWisconsinOvertime Exempt:
NoEmployment Type
Full-Time
