Office Manager
Office Manager
Posted on :
07-07-2025
Employer Active
1 Vacancy
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Job Description
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Job Title: Office Manager
Location: Phoenix AZ
Location: Phoenix AZ
Company Overview:
Floor Coverings International is a locally owned and operated franchise dedicated to delivering exceptional flooring solutions with a personal touch. Our commitment to quality and customer service aims to make a lasting positive impact on both our clients and the local community.
Position Overview:
As the Office Manager at Floor Coverings International you will be an essential part of our team driving business operations and enhancing the customer experience behind the scenes. Youll act as the primary point of contact for clients managing communications and overseeing projects from start to finish to ensure complete satisfaction. This role requires strong leadership outstanding multitasking abilities meticulous attention to detail to uphold our high standards and exceptional communication skills. You will play a key role in maintaining a positive efficient office environment that contributes to the success and growth of our franchise.
Key Responsibilities:
- Customer Relationship Management: Build and nurture strong lasting relationships with clients to ensure satisfaction.
- Scheduling: Coordinate and manage lead appointments for the sales team ensuring efficient use of time and resources.
- Marketing Support: Assist in executing local marketing tactics to generate leads and drive customer engagement.
- Business Development: Identify and pursue growth opportunities including partnerships referrals and sponsorships to drive revenue and expand the business.
- Event Support: Assist in planning organizing and participating in home shows vendor events and other community events to promote the business and generate leads.
- Collaboration: Conduct weekly meetings to review new sales and current projects.
- QuickBooks: Organize and report data to Bookkeeper.
- Administrative Tasks: Maintain up-to-date job status and manage daily office operations.
- Customer Satisfaction: Consistently strive for a 5/5 star rating maintaining exceptional service standards throughout the customer journey.
What Were Looking For:
- Experience: Proven experience in office management; knowledge of the flooring industry is a significant asset but not a requirement.
- Communication Skills: Excellent verbal and written communication capable of managing phone and in-person interactions effectively.
- Organized and Detail-Oriented: Strong ability to multitask prioritize and maintain attention to detail.
- Proactive and Independent: Able to work without supervision anticipate needs and make decisions confidently.
- Tech Savvy: Proficient in using computer systems and software for scheduling tracking and project management (Salesforce Outlook Google Suite Excel etc).
- Leadership Abilities: Experience in coordinating projects and maintaining workflow efficiency.
Compensation Benefits and Perks:
- Competitive Salary: $50000-$60000- based on experience.
- Bonus Opportunities: Incentives to reward your success.
- Annual Company Convention opportunity: Experience tremendous learning and celebrations at our annual company convention in Mexico.
- Paid Time Off: PTO to support work-life balance including but not limited to National Holidays.
- Company-Provided Equipment: Laptop and necessary technology for productivity.
- Supportive Work Environment: Team-oriented culture focused on growth and development.
- Professional Development: Paid training and ongoing learning opportunities.
- Full-Time Schedule: Monday through Friday with occasional weekends for events.
Meet Alex Your Newest Flooring owner in Phoenix
Alex is the newest Floor Coverings International owner proudly serving the Phoenix areaa community hes called home nearly his entire life. While new to the flooring industry he brings a strong foundation in both engineering and architecture making design and functionality second nature to him. Hes passionate about helping clients bring their vision to life and hes excited to deliver a truly stellar experience to the neighbors and community he knows so well.
Alex thrives on creativity and precision and his unique background gives him an eye for detail and a love for thoughtful design. He believes every project should reflect the homeowners style and purposeand hes committed to making that happen from the ground up.
When hes not working youll likely find him outdoors. He kicks off each day with a run and a workout soaking in the Arizona sunshine. Hes also a fan of sports enjoys gaming and 3D printing and tends to his homegrown collection of 10 fruit trees.
Alex is excited to build lasting relationships and make a positive impact through beautiful lasting flooring solutions. Phoenix is homeand now hes here to help make yours even better.
If you are a motivated individual with a strong desire to manage both people and operations and if you are excited about the opportunity to work for a company renowned for its commitment to customer service and integrity apply today to join our team and make a positive impact on the local community.
If you are a motivated individual with a strong desire to manage both people and operations and if you are excited about the opportunity to work for a company renowned for its commitment to customer service and integrity apply today to join our team and make a positive impact on the local community.
Compensation: $50000.00 - $60000.00 per year
Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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