Solutions Analyst
Solutions Analyst
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Job Description
Job Title: Solutions Analyst Supply Chain Applications
Location:Miami Fl
Job Type:Temporary
Experience Level:Mid-Level (23 years)
About the Role:
Were looking for a detail-orientedSolutions Analystto support and maintain Supply Chain application databases for multiple cruise line brands. This is a unique opportunity to gain exposure to key spend areas including IT Food & Beverage Hotel Medical Entertainment and Retail across a diverse global portfolio.
This role focuses on the smooth operation maintenance and optimization of our inventory management system (Crunchtime) supporting both shoreside operations and shipboard material tracking.
Key Responsibilities:
- Maintain and support the Supply Chain application database (Crunchtime) for shore-based operations
- Troubleshoot and resolve system issues with internal support groups and external vendors
- Coordinate minor system patches updates and bug fixes with IT and application providers
- Oversee inventory transaction processing for shipboard materials
- Ensure accurate and timely financial postings related to warehouse locations
- Analyze data for consistency accuracy and alignment with business goals
- Identify and support improvements to application functionality and workflow processes
- Assist in testing system upgrades and process enhancements
- Support end-users by coordinating training resolving inquiries and documenting procedures
- Generate reports to track usage performance and user feedback
Essential Functions (% of Time):
- Application Support & Maintenance 50%
- System Integration & Implementation 20%
- User Training & Support 15%
- Documentation & Reporting 15%
Qualifications:
Education:
- Bachelors Degree in Computer Science MIS or a related field preferred
Experience:
- 23 years of experience in application support and database management
- Hands-on experience administratingCrunchtimefor F&B procurement is strongly preferred
- Familiarity with SOX compliance and risk management practices is a plus
Technical Skills:
- Working knowledge of SQL (Oracle and SQL Server)
- Proficiency in Excel SharePoint Project and PowerPoint
- Experience with Agile methodologies is preferred
- Oracle EBS experience is a plus
Other Skills:
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Strong interpersonal skills with a collaborative mindset
Why Join Us
This is a high-impact role that sits at the intersection of operations IT and procurement. Youll gain experience across a wide range of supply chain areas while working in a dynamic fast-paced environment. If youre passionate about driving process improvements and enjoy solving system challenges wed love to hear from you.
Benefits throughCGC:Payday Fridays Dental Vision STD and/or LTD Voluntary Life & AD&D Accident Critical Illness Hospital Indemnity Health Advocate EAP and Health Equity Commuter Benefits ZayZoon and 401k.
We are anequalopportunityemployer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws
Required Experience:
IC
Employment Type
Contract
