Director of Sales (EU & UK Markets)
Director of Sales (EU & UK Markets)
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Job Description
Director of Sales
POSITION SUMMARY
Under the general guidance and supervision of the Director of Sales & Marketing and within the limits of established Corporate/Sales policies and procedures oversees and directs all aspects of the Sales activities. Responsibilities include overseeing the planning and development of promotional strategies; key role is to bring business to the resort with good occupancy and high yield. The Director of Sales will accomplish this through managing all the key accounts and all other sales activities. Promotes the work culture and the companys core values.
ESSENTIAL RESPONSIBILITIES
Responsibilities and essential job functions include but are not limited to the following:
- To maximize rooms revenue and profit through pro-active selling techniques and provide the highest standards of service levels
- To provide a point of contact for all inquiries and associated processes within unit from key sales marketing and PR channels.
- To be the point of contact for all local and international operators in Maldives through the Male Office of the resort.
- To develop and foster business through pro-active direct sales marketing telemarketing direct mail appointment calls and tours of the hotel.
- Develops strategic action plans for hotels to drive measurable incremental sales revenue.
- Identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally work with individual resort teams to identify skill development areas and properly deploy sales and marketing resources.
- Working closely with the General Manager Director of Sales & Marketing Reservations & Revenue Team.
- Dealing with Tour Operators Local DMCs Corporate Companies PR channels
- Taking direct bookings
- Site inspections
- External callers
- Analyse current and potential market/trends coordinates all activities to maintain and increase revenue through added business volume and increase rate
- Procure new and repeat business for the resort by monitoring contact with travel agencies tour operators airlines commercial houses and professional associations with local and international markets.
- Attain contracting with key travel partners wholesalers planners corporate accounts incentive buyers through personal sales calls telephone contacts and written communications
- Create and implement special programmes to achieve greater productivity through:
- Increasing average rate
- Increasing occupancy
- Increasing business volume during low seasons
- Increasing events and weddings
- Manages key accounts
- Co-ordinate the development of all promotional materials
- Provide direction on the conducts market research
- Monitors competitive activities
- Ensures the resort is represented as an active member of the local community through association membership
- To plan and attend trade and road shows in key market areas
- Attends major travel functions to promote sales for resort
- Arrange familiarization trips and site inspection.
- Liaise with global sales representative
- Establish and continuous update database and mailing list
- Conduct weekly reviews of sales activity to ensure targets and sales objectives are being met
- Sales presentation update and training within resort when required
- Manage the Sales team and their performance
Qualifications :
- College Diploma is essential
- Bachelor Degree is desirable
- Previous experience in luxury hotel/resort is essential
- Strong leadership ability to train and motivate team.
- Strong leadership and interpersonal skills. Excellent communication and customer contact skills.
- Results and service oriented with an eye for details.
- Ability to multi-task work well in stressful & high-pressure situations. A team player & builder and a motivator & self-starter.
- Excellent communication skills interpersonal relationship and time management skills.
- Strong and outgoing personality and exceptional negotiation skills.
- Previous experience in Sales essential
- Previous experience in Marketing is desirable
- Fluency in English both spoken and written is essential
- Computer Literacy in Microsoft Word Excel and Outlook are essential
- Fidelio Opera CRM experience is desirable
- Exposure to Multi Task environment is desirable
- Exceptional in Numbers and Statistics is desirable
- Enthusiastic & energetic
- Passionate
- Confident
- Strong sales skills
- Outgoing Personality
- Caring
- Team Player
- Empathy towards your customers and colleagues.
- Pride and attention to detail.
- Polished personal presentation with Warm confident and hospitable personality.
Additional Information :
Competencies
- Good interpersonal skills with ability to communicate with all levels of colleagues.
- Service oriented with an eye for details.
- Multicultural awareness and able to work and thrive within a culturally diverse environment.
- Good presentation and influencing skills.
- Flexible and able to embrace and respond to change effectively.
- Ability to work independently and has good initiative under dynamic environment.
- Self-motivated and energetic.
- Leads to constantly improve the guest and colleague service experience.
- Leadership skills required collaborative enabling and entrepreneurial.
- Demonstrates sophistication humbleness personality charisma confidence professional etiquette and competencies.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
