Admin Manager
Admin Manager
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Job Description
Wood Mackenzie is the global data and analytics business for the renewables energy and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world companies and governments need reliable and actionable insight to lead the transition to a sustainable future. Thats why we cover the entire supply chain with unparalleled breadth and depth backed by over 50 years experience. Our team of over 2400 experts operating across 30 global locations are enabling customers decisions through real-time analytics consultancy events and thought leadership. Together we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most.
Wood Mackenzie Values
- Inclusive we succeed together
- Trusting we choose to trust each other
- Customer committed we put customers at the heart of our decisions
- Future Focused we accelerate change
- Curious we turn knowledge into action
The Role:
Wood Mackenzie is building a team of Administrators in Gurugram to support our global workforce as part of our broader Administration function. The role holder will be responsible for direct line management of Administrators based in Gurugram. They will ensure the Administrators deliver high-quality consistent support to the global business and work effectively as part of the global function. Reporting to the Global Head of Admin the Admin Manager is responsible for building and managing a high performing and highly engaged team.
Main Responsibilities:
Leading recruitment onboarding and development of team members to build a high performing Administration team
Managing daily operations with a client focused mindset ensuring efficient high- quality service delivery that adapts to evolving business needs
Supervising and mentoring Administrators delivering ongoing feedback and fostering a culture of continuous improvement and professional development
Providing oversight and strategic direction to ensure Administrators meet performance targets and align with organizational goals
Create an inspiring team environment with an open communication culture
Identifying opportunities for process improvement and providing effective solutions
Build and maintain relations with stakeholders across the business
Monitor team performance and report on metrics
Listen to team members feedback and resolve any issues or conflicts
Recognise high performance and reward accomplishments
Knowledge experience and skills:
Candidates should have proven experience (typically 5 years) in administrative client services or office management with at least 2 years in a supervisory or leadership role
Prior experience in a corporate and/or international environment is highly desirable
Serving as the primary contact for Administrators the candidate should be a strong communicator with a proactive mindset passionate about coaching team members and empowering their career development through guidance and support
The candidate should be comfortable working in an intensive environment where tight deadlines are a regular occurrence and can easily adapt to change
The candidate will need excellent organization and prioritisation skills to succeed in this position. Proficiency in MS Office applications is essential
They should have experience with identifying and improving processes to ensure a strong administrative service is being provided to the business.
Bonus: Experience with systems such as SAP Concur Salesforce and AI tools.
Key Competencies:
Planning and organizational skills
Ability to lead motivate and develop administrative teams
Excellent verbal and written communication and interpersonal skills for interacting with administrative team and stakeholders
Attention to detail and strong customer orientation
Proactive approach to identifying issues and providing effective solutions
Efficient in prioritizing tasks and meeting deadlines in a fast-paced environment
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Equal Opportunities
We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race colour religion age sex national origin disability or protected veteran status. You can find out more about your rights under the law at
If you are applying for a role and have a physical or mental disability we will support you with your application or through the hiring process.
Required Experience:
Manager
Employment Type
Full-Time
