Travel Consultant
Travel Consultant
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Job Description
Company Overview
TripJack is one of the top travel companies in India offering a comprehensive range of services including flights hotels and cruises and specializing in corporate and MICE travel. TripJack is founded on the principles of innovation extensive connectivity and deep-seated trust enabling it to effectively serve a vast network of partners and customers in the travel industry. With notable partnerships and an expansive portfolio TripJack is dedicated to redefining travel experiences through innovation and exceptional service recognized as a leader in the travel industry with numerous awards.
Job Overview
Designation: Travel Consultant
Department: International & Domestic Refund & Group Booking
Location: Mumbai
Type: Full-Time
Roles and Responsibilities
- Experience or interest in working in a customer service role in the travel industry would be preferred.
- Excellent knowledge of GDS software like Amadeus Galileo & Sabre.
- Excellent communication skills both verbal and written
- Good knowledge of either Re-issue Refund Cancellation.
- Strong attention to detail and the ability to multitask
- Ability to work independently and in a team environment
- Excellent problem-solving skills and the ability to handle and resolve customer complaints
- Knowledge of online hotel booking systems.
- Handling flights booking cancellation and refunds.
Qualifications and Skills
- Bachelors degree in Hospitality Tourism or a related field is preferred however other graduates with relevant experience and good communications skills could also apply.
- BPO experience is preferred but not mandatory.
- IATA certification is preferred but not mandatory.
If interested share your updated resume to or you can reach us at.
Required Experience:
Manager
Employment Type
Full-Time
