Planning, Projects and Application Support Officer

• Opportunity to use your project management and stakeholder engagement skills to deliver strategies to improve health outcomes across the north west Melbourne region.
• Permanent Full Time Role.
• Remuneration: Band 3 - $73605.21 - $88997.93 12% superannuation generous NFP salary packaging options up to $18550.
• Location - 737 Bourke Street Docklands Victoria 3008 Close to Southern Cross Train Station Onsite or Hybrid; WFH (2-3 days)

Short description about the role

Reporting to the Enterprise Projects and Planning Manager the Planning Projects and Application Support Officer will provide coordination and delivery support for enterprise projects and planning processes across the organisation. This role plays a pivotal part in driving forward key projects and ensuring clear and timely reporting of project progress and outcomes.

We are seeking an experienced and highly motivated Project Officer with strong communication stakeholder engagement and project administration skills. The role demands a strategic mindset excellent coordination abilities and a continuous improvement approach.

About Us

We are North Western Melbourne Primary Health Network (NWMPHN) - Victorias largest independent locally governed and run not-for-profit PHN dedicated to improving primary health care in Melbournes northern western suburbs and inner-city areas. We help people stay well by commissioning health services to deliver better and more accessible primary care.

What are PHNs

PHNs have been established with two key objectives:

• Increasing the efficiency and effectiveness of services for community members particularly those at risk of poor health outcomes
• Improving coordination of care to ensure people receive the right care in the right place at the right time.

At NWMPHN we offer:

• Flexible working arrangements including work-from-home options.
• Up to 6 days of Paid Life Leave per calendar year for cultural celebrations family events birthdays etc.
• Support for parents with Paid Parental Leave options.
• Additional Paid leave during End-of-Year close down period.
• Generous NFP salary packaging health and wellbeing programs and professional development opportunities.
• Supportive and inclusive workplace culture.
• Opportunities for professional development and career progression.

For more information on Staff benefits please visit: will my typical week look like

• Implementing and utilising project coordination approaches to ensure the timely and effective delivery of strategic projects including providing regular status and risk updates to management.
• Monitoring and supporting project teams across the organisation with the establishment management and reporting of projects supporting data governance recognising barriers and issues and suggesting effective solutions.
• Collaborating with the statewide and national PHN networks to delivery timely support for users of existing Victorian and national programs and services delivered by NWMPHN.
• Preparing a range of project documentation such as plans frameworks presentations and other documents. Working closely with the Enterprise Projects and Planning Manager and project teams as required.
• Assisting in the design and implementation of organisational templates and planning tools to align program goals with broader organisational objectives and fostering continuous improvement.

About you:

• Qualifications in Planning or Business Administration (or similar) and/or demonstrated experience in a similar planning/support role. Formal project management qualifications and experience are desirable.
• Demonstrated project support and problem-solving skills including identification and implementation of workable solutions to problems.
• Familiarity with reporting and data systems desirable.
• Strong written and verbal communication skills and ability to write reports and prepare external correspondence.
• Experience in the use of the Microsoft Office suite and experience using SmartSheet or similar.
• Demonstrated experience in a similar role would be advantageous.

NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers. We strongly encourage applications from Aboriginal and Torres Strait Peoples.

We welcome applications from people with diverse backgrounds and lived experiences. If you bring curiosity adaptability and the right skills - even if you dont check every box in the responsibilities or qualifications section - we still encourage you to APPLY!

Should you need any specific support or accommodations during the recruitment process or afterwards please reach out to the HR team at

Candidates with valid work rights will be fully considered. The successful candidate will be required to undertake a National Police Check.