Spare Parts Inventory Controller & Customer Service Coordinator
Job no: Work type:Full Time Fixed Term Full Time Location:Melbourne - North
If you are a results-driven and detail-oriented professional with strong accounting skills we want to hear from you!
Job Title:Spare Parts Inventory & Customer Service Coordinator
Be part of an innovative team that values collaboration and growth
Outstanding long-term career pathways within a market leader
Take advantage of Career growth opportunities
Visy is powering the circular economy closing the loop between packaging remanufacturing and recycling. Over 75 years weve grown to 7000 employees and 150 global operations predominantly in Australia and New Zealand.
We believe materials are not recycled until theyve been made into new products. We collect and sort recyclable materials like paper cardboard glass plastics and metals from households and businesses and locally remanufacture them back into new sustainable packaging. From cardboard boxes water bottles and jam jars to food and beverage cans we are using recycled content to power Australia and New Zealands food and beverage packaging industry.
Role details:
Based on-site full-time in Essendon Fields As Spare Parts & Customer Service Coordinator and you will maintain and assist with improvements of the business system (ServiceMax) to ensure the effective allocation of resources and spare parts to work orders and customer sales orders. You will be responsible for overseeing and ensuring that all customer requests for queries sales orders are processed in a timely and accurate manner for all sales streams within the business units.
What youll do:
Key responsibilities include:
Support inventory management by identifying and resolving issues.
Keep inventory records accurate by checking stock transfers and cycle counts.
Investigate and report any stock discrepancies.
Raising of Purchase orders including parts and services to customers through SAP
Data entry into a business-specific program (such as Servicemax LGX SAP)
Customer Service: Establish develop and maintain positive customer relationships. Ensure the swift resolution of customer issues and complaints. Increase and maximise all sales opportunities through a high level of customer service.
Research Reporting & Analysis: Advanced understanding & use of sourcing techniques & processes
To be consideredyou must have:
3 years experience in a similar role
Excellent CMMS system knowledge (Preferably ServiceMax or SAP FSM)
Strong MS Wordand Excelcapabilities
Proven customer service experience
Inventory control understanding
SAP knowledge and experience preferred not essential
Salesforce knowledge and experience preferred not essential
Technical background
Forklift licence preferred not essential
What youll love when you join us:
Sustainability:Contribute to sustainability initiatives that are effective.
Supportive Environment:Be part of a team that values safety respect and collaboration.
Career Growth:Opportunities for further training and career advancement within the company
Ready to make a difference Apply now and be a key player in shaping our future!
You will be required to meet Visys employment criteria which will include a criminal history check.
Advertised: AUS Eastern Standard Time Applications close: AUS Eastern Standard Time
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.