Job Description
Job Title: Commercial Lines Account Manager
Job Summary
We are seeking an experienced dynamic and detail-orientedCommercial Lines Account Managerto join our team. In this role you will serve as a key point of contact for clients ensuring their commercial insurance needs are managed with exceptional accuracy and care. You will build strong client relationships provide high-quality service and contribute to our core mission of delivering outstanding insurance solutions. This position offers significant opportunities for professional growth in a collaborative and inclusive work environment.
Responsibilities
- Develop and maintain strong relationships with commercial clients acting as their primary point of contact for insurance-related concerns.
- Manage a portfolio of commercial insurance accounts by analyzing client needs and providing tailored insurance solutions.
- Process account renewals endorsements and changes efficiently and in compliance with agency and carrier guidelines.
- Support clients during claim processes advocating for timely resolution and exceptional service.
- Collaborate with producers underwriters and other team members to ensure accurate and complete policy issuance and servicing.
- Conduct periodic policy reviews to identify upselling or cross-selling opportunities while prioritizing the clients best interests.
- Ensure all documentation is accurate complete and entered into the agency management system in a timely manner.
- Stay informed about industry trends regulations and emerging risks to provide proactive relevant advice to clients.
- Handle client inquiries with professionalism and provide prompt and accurate responses.
Qualifications/Requirements
- 2-4 years of relevant insurance industry experience preferred.
- Holds an active P&C (Property and Casualty) insurance license.
- Proven ability to understand and manage various commercial insurance lines.
- Demonstrated proficiency in account management systems and tools.
- Exceptional communication skills both written and verbal with a client-focused approach.
- Strong analytical organizational and time-management skills with high attention to detail.
- Proven ability to multitask and prioritize responsibilities in a fast-paced environment.
- Ability to work both independently and collaboratively in a team-oriented setting.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager