Representative - Count Room Lead

Why Ballys:
Ballys Corporation is a global casino-entertainment company with a growing omni-channel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a first-in-class sports betting platform and Bally Casino a growing iCasino platform.

With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:
As the Lead Count Room Representative you provide manual and mechanical assistance to verify the contents of the drop boxes. You will also provide guidance and support to junior staff.

Responsibilities:
Foster an environment that embodies Ballys Born to Entertain philosophy by creating a fun-filled entertaining atmosphere
Enthusiastically promote Ballys customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Adhere to all policies and procedures in accordance with regulatory requirements Company initiatives and organizational goals
Perform the redemption kiosk EGD and table games drop and count processes
Count sort and organize all currency coins coupons chips and paperwork from the drop container; strap and hand-stamp money bundles; delivers to cashiers as applicable
Load currency counters utilize the counter interface and collect sort and reconcile funds
Enters count information into applicable software applications
Retrieve drop boxes from the storage area and appropriately store all boxes and carts
Load appropriate boxes into carts and pushes and pull carts to designated areas for transportation to the casino floor
Responsible for the daily count room activities when a supervisor or a manager is not present
Support and guide all Count Room Representatives; assist with training new team members as needed
Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
Perform other duties as assigned

Qualifications:
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or equivalent
Must be able to work various shifts including weeknights weekends and holidays
Six months of experience in money handling experience preferred
Must have excellent communication and interpersonal skills
Must have excellent customer service skills
Must be proficient in using a 10-key calculator and other office equipment
Must have above-average math skills to count money accurately and quickly

Whats in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Target Salary Range: $26.46/hr

Physical Demands & Work Environment:
Regularly required to see talk hear walk and stand
Frequently required to use hands to handle feel and reach
Occasionally required to sit or stoop
Must occasionally lift and or move up to 100 pounds
Frequently required to push and pull heavy carts across the casino floor and back of house area
The work environment is fast-paced and contains bright lights loud noise and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Required Experience:

Unclear Seniority