drjobs Immediate hiring Voice Process wfo @Hyderabad

Immediate hiring Voice Process wfo @Hyderabad

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1 Vacancy
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Job Location drjobs

Hyderabad - India

Yearly Salary drjobs

₹ 325000 - 370000

Vacancy

1 Vacancy

Job Description

Job description

Job description

sana @ 5days@ HYDERABAD @

Customer support executive

3.75LPA

Interview HR Round Ops

Key Responsibilities:

Customer Assistance: Respond to customer inquiries resolve issues and provide outstanding service through various communication channels including phone email and chat.

Order Management: Efficiently manage customer orders track shipments and ensure on-time delivery.

Product Knowledge: Stay up-to-date with International Amazon product offerings and provide information to customers regarding products services and promotions.

Problem Solving: Investigate and resolve customer concerns or complaints demonstrating empathy and professionalism in every interaction.

Required Skills:

Excellent Communication: Proficient in English with strong verbal and written communication skills.

Customer-Centric Approach: A passion for helping people and the ability to empathize with customers needs.

Problem-Solving Skills: The ability to think critically analyze situations and find effective solutions.

Adaptability: Willingness to learn adapt to new processes and embrace change.

Qualifications

High school diploma or equivalent./Graduate with minimum 06 months to More and above Experience on papers required.

Perks and Benefits:

Competitive compensation.

Work from the comfort of your own home.

Extensive training and support.

Application Process:

Interested candidates should submit their resume and a cover letter detailing their relevant experience on the below mention details.


Sana @

Miss Kaur @

Shariq @


No Fees No Charges

Saturday Sunday Fixed

Fixed Day shift




Role:Voice / Blended - Other

Industry Type:BPM / BPO

Department:Customer SuccessService & Operations

Employment Type:Full Time Permanent

Role Category:Voice / Blended

Education

UG:Graduation Not Required

Key Skills

Skills highlighted with are preferred keyskills

Customer Service RepresentativeCommunication SkillsCommunication SpecialistVoice Process SpecialistCall Center Agent

OutboundUpsellingUNEMPLOYEDCustomer InteractionCollections ProcessVoice Processexcellent spoken english





Required Experience:

Junior IC

Employment Type

Full-Time

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