Technology Support Tech 1 - Technology
Technology Support Tech 1 - Technology
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
8hours per day On-going
Benefits eligible - Comprehensive Benefit information can be foundhere.
Position Summary:
This position will provide installation maintenance and repair of the districts technology equipment. Provides assistance and support for the operation of the districts networking system.
DUTIES AND RESPONSIBILITIES:
- Provide hardware and software support for District local and wide area network to include:
- technical assistance to users;
- setup and installation of network workstations;
- installation and configuration of peripheral equipment.
- Assist building-level technology support personnel as assigned.
- Perform diagnostic and repair tasks on all district computer-related equipment (both Windows and iOS systems) including but not limited to computers ipads drives monitors and printers.
- Keep informed of new technology equipment and applications to assist in recommending coordinating and standardizing District equipment acquisitions.
- Maintain technical expertise through periodic training current reading and workshops.
- Maintain a preventative maintenance program for all equipment which includes inventory maintenance and service record files. Understand and use the online work order system.
- Maintain accurate and organized records related to all repair work including parts ordered and returned.
- Monitor network operation to improve efficiency and reliability.
- Maintain logs and records to track network operation and problems.
- Perform effective customer service support to users through on-site telephone or on-line assistance.
- Work cooperatively and professionally with all administrators staff students and contractor personnel.
- Understand and practice all safety requirements associated with electrical work.
- Evaluate and research potential software and hardware solutions to provide recommendations for potential purchase.
- Perform other duties assigned.
MINIMUM QUALIFICATIONS:
Education/Experience:
- High school diploma or GED. College vocational or technical training in computer hardware software and network systems.
- Two years computer-related maintenance work preferred.
- Bilingual/Spanish speaking preferred.
Certificates/Licenses:
- Possess a valid Washington State motor vehicle operators license and a good driving record.
Required Personal Skills:
- Organization/time management skills.
- Decision-making skills.
- Analytical skills.
- Ability to work independently.
- Human relation skills.
Knowledge/Skills/Abilities:
- Must be able to lift and/or handle items weighing up to 50 pounds.
- Maintains a high level of confidentiality.
- Knowledge and experience in troubleshooting maintenance and repair of computer hardware software and network systems.
- Knowledge and experience with LAN and/or WAN environments.
- Knowledge and experience with multiple operating systems.
- Knowledge of installation of routers hubs concentrators and network cabling.
- Physical ability to operate hand and power tools and equipment efficiently and safely.
- Ability to effectively communicate verbally and in writing. Ability to read English and follow written and verbal instructions.
- Ability to make effective presentations and train individuals with multiple skill levels.
- Ability to meet deadlines and maintain professional attitude and composure in stressful situations.
- Ability to organize and prioritize responsibilities and assigned tasks for efficient use of time.
- Ability to deal with interruptions detailed work deadlines multiple concurrent tasks constant use of telephones.
- Ability to read analyze and interpret technical manuals or regulations.
- Ability to sit or stand for prolonged periods of time and work with visual display terminals for extended periods of time.
- Ability to apply concepts such as fractions percentages ratios and proportions to practical situations.
- Remains objective fair and open-minded.
- Ability to solve practical problems and offer a range of possible solutions.
- Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
- Ability to apply knowledge of current research and theory in a specific field.
- Ability to establish and maintain effective working relationships with students staff and the school community.
Equal Opportunity Employer: Aberdeen School District complies with all federal rules and regulations and does not discriminate on the basis of race color national origin sex sexual orientation including gender expression or identity creed religion age veteran or military status the presence of any sensory mental or physical disability or the use of trained dog guide or service animal by a person with a disability and provides equal access to the Boy Scouts of America and other designated youth groups. Inquiries regarding compliance procedures may be directed to Christi Clinkingbeard Title IX Officer
and Stefanie Lamont Section 504/ADA Coordinator Aberdeen School District No. 5 216 North G Street Aberdeen Washington 98520.
Employment Type
Full-Time
