Elder Care Connector

Elder Care Connector

Position Description

Position:Elder Care Connector

Location:Coffs Harbour

Pay structure:Galambila General Enterprise Agreement 2017

Classification:Fixed Term Contract to 30 June 2026 (may be extended with ongoing funding)

Hours per week:38

Responsible to: Elder Care Support Coordinator

Our Values Respect Accountable Inclusive Compassion Empowerment

Our Purpose Culturally appropriate care that ensures the best possible health and wellbeing outcomes for those on Gumbaynggirr Land

Our Vision Greater choices for our mob to improve health for all stages of life

Objectives

The Elder Care Connector has the primary responsibility of connecting with local Elders older Aboriginal and Torres Strait Islander people and their families to raise awareness of their aged care entitlements.

The overarching function of the Elder Care Connector is to ensure that support for clients is organised and supported to enable effective access to appropriate aged care services both internal and external.

The AAC will work closely with the Aged Care Support Coordinator. They will also help determine the level of local demand for aged care services identify existing aged care services any service gaps in the area and continue advocacy work with clients as required.

Role responsibilities

promote and provide a comprehensive culturally secure comprehensive primary health care approach to care focusing on the individual needs and rights of aged and elderly clients;

consultation partnership and under direction of Senior Staff and Health Care Professionals perform consultations with aged and elderly clients including listening to their story and provide a general health care service within your scope of practice including:

caring and engaging appropriately with clients and community

education brief interventions and health coaching for lifestyle and health issues such as smoking and physical activity;

support access to health care services to aged and elderly clients including:

clients to and from health appointments and engagement sessions

-ordinating specialist allied health and/or specific burden of disease clinics

home visits and outreach when appropriate;

health care co-ordination

clients with referrals to external allied health and community service organisations;

barriers that may impact on clients access to health services and provide feedback to Senior staff and assist with the implementation of solutions.

collaboratively within multidisciplinary healthcare teams to achieve better health outcomes for Aboriginal people and communities and play a key role in facilitating relationships between Aboriginal patients and other health professionals; and

health assessments as an essential component annual client care.

and monitor Aged Care Supports by:

community outreach to promote aged care services identify and engage with potential clients;

clients to identify goals and needs to ensure they get the appropriate level of care and services which can include referrals to other specialised services and support;

clients aged care needs through internal referral processes;

clients with advocacy and support throughout the My Aged Care registration and review processes;

support to enable client access to appointments.

with the aged care team to continuously review and enhance the role.

the confidentiality and efficient management of clients medical records by:

client confidentiality

the dignity and rights of clients carers and families while respecting privacy and confidentiality at all times;

all information is recorded accurately and maintained in client files;

to and write reports prepare submissions and develop patient support letters as required.

and be aware of relevant legislation and workplace policies and procedures as they relate to Client care such as Privacy Act and Workplace Health and Safety.

Job Specific Capabilities

Excellent and strong relationships with the local Aboriginal and Torres Strait Islander Community

Good communication and interpersonal skills with the ability to build trusting relationships in community.

Demonstrated understanding of the principles of person-centred care and trauma-informed practice.

Experience working with older people.

Understanding of the internal ACCHO services available to clients.

Knowledge of or willingness to learn about the aged care landscape.

Ability to or willingness to learn how to enter data and reporting.

Demonstrated experience working unsupervised and as part of a team.

Workplace responsibilities

Work as a team member seeking support guidance and direction as required;

Perform any other duties consistent with the terms of employments as may be directed or implied from time to time; and

Participate in staff performance reviews.

Workplace Health and Safety responsibilities

Follow defined WH&S and injury management policies and procedures;

Take reasonable care for the safety of others in the workplace;

Ensure organisational compliance with any requirements of the WH&S Act and other legislation with regard to health safety and welfare in the workplace;

Not intentionally or recklessly interfere with or misuse anything provided in the interests of health safety and welfare in compliance with the WH&S Act or other legislation;

Report all accidents or incidents which did or could have resulted in injury to others in the workplace or damage to property;

Report all hazards or potential hazards;

Be familiar with emergency evacuation procedures and participate in regular training in safety procedures; and

Provide input into regular safety inspections for their department.

Child Protection Responsibilities

Be familiar with and adhere to legislation in relation to Child Protection and comply with NSW Health Frontline Procedures for the Protection of Children and Young People; and

Attend training in Child Protection as required.

Continuous Quality Improvement responsibilities

It is the responsibility of each staff member to be aware of the contents of the policy and procedures manuals and work within the principles contained therein.

Each staff member is expected to be committed to quality service and to participate in activities to enhance continuous quality improvements in the workplace.

Non Smoking Policy

Galambila provides a smoke-free work environment and promotes a no-smoking culture for staff where they are encouraged and supported not to smoke.

Capabilities Elder Care Connector

Please note Galambila Aboriginal Health Service considers that being Australian Aboriginal is a genuine occupational qualification under s.14 of the Anti-Discrimination Act 1977 NSW the successful applicant will need to provide documentation that they are recognised by the Aboriginal Community as being of Aboriginal descent.

Essential

Determined: Researches options and sets a clear path; deals with obstacles and impediments; has clear goals.

Analytical: Presents clear and logical arguments; takes a systematic approach when building towards improvements.

Flexible: Adapts to changing circumstances; prioritises work and addresses what is most important; takes advantage of new and emerging opportunities.

Resilient: Recovers from setbacks; learns from experience and identifies areas for self-development.

Client focused: Prioritises needs of clients; aims for the best outcomes for clients; follows through with commitments.

Collaborative: Works with others to achieve common goals; engenders a spirit of teamwork; inspires trust.

Supportive: Encourages others to attain goals; listens actively and inspires confidence; demonstrates empathy when confronted with adversity.

Desirable

experience in a health or community setting.

Licence

C Class drivers licence is mandatory for this role.

Employment Arrangements

An offer of employment is subject to a six (6) month probationary period. Continuation in the role is subject to funding and satisfactory performance. A review of performance will be conducted 3 months after commencing. All staff undertake individual Performance Agreements including regular reviews. Your reporting lines may change from time to time at Galambila in accordance with operational requirements.

This appointment is subject to a satisfactory clearance for a police check and a clearance for working with Children undertaken by the Office of the Childrens Guardian (NSW).

To apply:

Send a Cover Letter stating what you would bring to the role and a current resume by close of business Friday 4 July at 5.00pm.

For more information call Jen onor email