Sr Accounts Receivable Collections Analyst
Sr Accounts Receivable Collections Analyst
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Job Description
Job Description:
This position requires an outgoing professional to proactively encourage payments from our valued customers through outbound collection calls. In addition the Senior Collections Specialist is responsible for collections metrics and reporting status to management particularly the companys top 100 customers list. Must diligently monitor collections process to ensure efficiency and effectiveness and serve as a lead to develop and improve process documentation. This position takes a lead in collection activities and assists the Director of Revenue in making strategic decisions on Collection activities. Works as Director of Revenues immediate back up for all Collection activities including but not limited to testing reporting and validation of dunning activities in Flexential ERP systems.Key Responsibilities and Essential Job Functions:
- Research collection disputes and is responsible for resolution.
- Send out collection letters/notices to past due accounts as laid out in the collections policies and procedures.
- Compile documentation/reporting for AR bad debt write-offs for the Revenue Accounting Managers review quarterly.
- Prepare reporting for the Monthly Sales Review.
- Prepare accounts receivable reports for management.
- Oversee collections management data to ensure compliance with company collections procedures and policy.
- Coordinate collections efforts withFlexentialsLegal personnel as needed and with outside collection agencies.
- Maintain NS collections management module data (letters collection codes).
- Assist with analysis of account receivable aging and accounts receivable deferred revenue.
- Communicate status of delinquent accounts to management.
- Create and maintaining SOPs and company policies as it relates to collection activities.
- Answer customer phone calls.
- Perform other duties as required by the Director of Revenue.
- Ad hoc reporting as needed
- Perform other duties as required andassigned.
Required Qualifications:
- 3 to 5 years of accounts receivable/collections experience
- Microsoft Office Outlook intranet/internet proficiency
- Proficient with excel spreadsheets
- Very strong customer service skills
- Strong organizational skills
- Excellent verbal and written communications skills
- Strong attention to detail and meeting deadlines
- Ability to effectively handle multiple tasks
Preferred Qualifications:
- Bachelors degree or 10 years related experience / 5 at Senior level
Physical Requirements:
- Ability to sit for extended periods of time
- Walk or Stand for 100% of the time
- Moderate or advanced keyboard usage
- Lift 10 lbs.
- Travel 0% of the time
Base Pay Range: Annualized salary range offered for this position is estimated to be $63500 - $77000. However the actual pay range depends on each candidates experience location and qualifications.
Variable Pay: Discretionary annual bonus based on personal and company performance.
#LI-Hybrid
Not meeting every single requirement No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If youre enthusiastic about this role and believe you have the skills and abilities that would make you successful dont hesitate to apply today!
Benefits of working at Flexential:
Medical Telehealth Dental and Vision
401(k)
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
Life and AD&D
Short Term and Long-Term disability
Flex Paid Time Off (PTO)
Leave of Absence
Employee Assistance Program
Wellness Program
Rewards and Recognition Program
Benefits are subject to change at the Companys discretion.
EEO Statement: Flexential is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.
Required Experience:
Senior IC
Employment Type
Full-Time
