Service Appointment Coordinator
Service Appointment Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Customer Service Representative your responsibilities include answering phone calls texts online chats and emails from customers interested in buying a vehicle at your car dealership. In many positions you are the first point of contact with potential customers and work at the front desk to greet walk-in customers answer questions and provide assistance as needed.
Benefits
Competitive Pay
Medical Vision Dental
401(k) Retirement Plan
Group Life Insurance
Flexible Spending Account
Paid Vacation
Employee Discounts
Responsibilities
Meet and greet customers in a professional manner in-person & on the phone
Process payments invoice and other miscellaneous office duties
Provide basic information to callers who have general inquiries
Handle customer complaints with integrity and poise
Provide general administrative and clerical support including mailing scanning faxing and copying
Maintain office supplies for specific location
Qualifications
Excellent communication and organizational skills
Experience using Microsoft Office suite
Ability to work effectively with customers vendors and employees while handling multiple tasks simultaneously
Willing to submit to a drug screen & background check
About Us
The Norton Family has been handling Oklahomas automotive needs since 1928 and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth training and advancement. All you need is the same commitment to excellence we have for our customers!
Physical Requirements
The physical requirements of the position are MEDIUM in intensity.
Must be able to sit/stand/walk for long periods of time.
Visual acuity requirements include color depth perception and field of vision comparable necessary to drive vehicles safely.
Constant Reaching sitting standing walking fingering grasping feeling talking hearing.
Frequent Repetitive motion.
Occasional Balancing kneeling crouching pushing pulling lifting up to 20 lbs.
Physical Working Conditions
This position is subject to inside and outside environmental working conditions including but not limited to temperature changes outside weather conditions slightly elevated ambient noise levels minor potential physical hazards as electrical mechanical and cleaning equipment and minor atmospheric conditions affecting skin or respiratory systems such as fumes odors and dusts associated with operating an auto dealership.
Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire train promote and compensate associates based on personal and professional competence and potential for advancement without regard to race color religion sex national origin age marital status disability or citizenship as well as other classifications protected by applicable federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
