6-8 years of related experience in importer of record/exporter of record global customs regulations import/export procedures and international trade laws.
Bachelors degree in Business International Trade Supply Chain or related field.
Well-versed in HS codes and Incoterms.
Experience in Customs Valuation and Trade Compliance
Logistics and supply chain industry knowledge is a must.
Excellent communication and writing skills.
Strong analytical leadership and problem-solving skills.
Ability to multitask and manage multiple projects at once.
Experience of working in a high-pressure environment.
Someone who has led a team of at least 5 or more members.
Responsibilities:
Monitor all the global shipments closely ensure customers are provided with timely updates about their project status including any potential or actual delays and address all escalations to ensure smooth and timely delivery.
Manage and ensure all the tariffs customs regulations licenses and country specific trade requirements are met.
Oversee the preparation verification and submission of import and export documentation including invoices bills of lading certificates of origin customs declarations and all related documents.
Build and maintain strong relationships with clients and conduct quarterly business review meetings with existing clients for feedback.
Develop strategies to increase business portfolio and volume with existing clients.
Maintain monthly and quarterly operations reports related to projects progression QC escalations order cancellation customer feedback team and overall departmental progress.
Lead train and mentor a team ensuring that they meet performance goals and objectives. Maintain continuous feedback and communication and develop leaders within the team.
Ensure that team and customers are using pricing portal and report requirements and errors to R&D.
Develop implement and continually refine the organizations B2B operational strategy/policies and SOPs to align with business goals and client requirements.
Identify and mitigate risks in the business operations such as disruptions bottlenecks or quality issues associated with international trade including regulatory compliance currency fluctuations and supply chain disruptions.
Collaborate with cross-functional teams such as sales finance marketing and HR to align business operations with the companys overall strategy and goals.
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