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Supervisory Manager Process - Fire ControlNational Operational Guidance (NOG) Training and Delivery Officer (long-term temporary position)
Job Title:
Watch Commander B
Salary:
48202
Contract:
1 x long-term temporary position
Location
Primarily based at West Midlands Fire Service HQ Birmingham with the requirement to work from a secondary location within the West Midlands at short notice.
Closing date:18 July 2025
Interviews:w/c 4 August 2025
Eligibility
Applications are invited from existing high-performing Crew and Watch Commanders who have:
You must also:
Redeployment
Please note that those eligible for redeployment will be given prior consideration for this role. If an employee is placed at risk at any time during this selection process your application may be delayed whilst their suitability for the role is considered. If they are successful the vacancy will be withdrawn.
About Staffordshire and West Midlands Fire Control (SWMFC)
As one of the UKs leading fire control rooms our core mission is to provide vital emergency response services to our community and beyond. We are responsible for the safety of 3.8 million residents across Staffordshire and the West Midlands - an area spanning 3615 square kilometres.
While our operating model aligns with the practices of fire and rescue services across the UK we pride ourselves on being progressive and innovative. We continuously adapt to emerging risks and evolving demands ensuring we remain at the forefront of service delivery. As a result the role of fire control is rapidly expanding offering new opportunities and challenges as we shape the future of emergency response.
National Operational Guidance (NOG)
National Operational Guidance (NOG) is a framework developed by the National Fire Chiefs Council (NFCC) to provide consistent evidence-based guidance for all UK fire and rescue services. It defines the principles and practices that support effective decision-making risk management and operational performance at every level - from incident commanders to fire control personnel.
Implementing NOG in fire control is essential to delivering safe informed and efficient responses to incidents. It helps ensure consistency across services enhances interoperability during multi-agency responses and strengthens the ability of fire control teams to provide accurate risk-critical information under pressure.
By embedding NOG into our control room procedures we not only align with national best practices but also raise the standard of service we provide to our communities. This work is a key part of our ongoing transformation and presents a unique opportunity to be at the heart of change in one of the most vital areas of emergency services.
Role overview
We are looking for a proactive individual to support the continued implementation of National Operational Guidance (N.O.G) within SWMFC through targeted training assessment and assurance activity.
Key responsibilities include:
This role will also involve close collaboration with the Fire Control NOG Implementation Manager Fire Control Support Team Fire Control personnel internal departments such as Operational Training and Development Staffordshire Fire and Rescue Service and national stakeholders. Strong interpersonal and communication skills are essential to build effective working relationships across these groups.
As this is an operational post there is an expectation that 22 resilience shifts are carried out per year with a requirement to maintain fire control competence against agreedCompetency Risk Assessment framework.
This position offers a rewarding opportunity to influence the future of fire control through the integration of nationally recognised best practice.
Essential Skills/ requirements/ behaviours:
To apply you must:
Benefits
We offer a friendly working environment and benefits including:
We also offer access to an in-house occupational health facility - including occupational health and fitness advisors sports therapists physiotherapists cognitive behavioural therapy practitioners and counsellors.
In addition employees have access to:
Diversity
We welcome applications from all eligible candidates. However as women and Black and minority ethnic employees are currently under-represented in our service we particularly encourage applications from these groups.
WMFS is committed to safeguarding and promoting the welfare of children young people and adults. We expect the same of every staff member. Successful candidates will be subject to necessary pre-employment checks including - where applicable - relevant level Disclosure and Barring Service (DBS) check qualifications medical clearance identity and right to applicants will be required to provide two suitable references.
Working hours
This is a full-time position working a nine-day fortnight pattern.
Interview and assessment
Successful applicants will be notified of when their behavioural interview and role-specific assessment will be conducted. These will all be scheduled for the week commencing 4 August 2025
Contact
Should you wish to discuss the role further please contact Jodie Brereton - Station Commander SWMFC onor via email
Should you wish to proceed with the application please click the apply button at the top right-hand side of the Oracle page.
Required Experience:
Unclear Seniority
Full-Time