Data and Operations Manager

Posting Date: June 15 2025

Position Title: Data and Operations Manager

Reports to: Early Intervention Director

Service Area: Santa Fe NM

Employment Term: Full-time; Non-exempt position

Salary/Wage Range: Dependent upon qualifications and experience

Deadline for Application: Open until filled

Summary

The Early Intervention Department Data and Operations Manager position is essential in maintaining IDEA Part C OSEP compliance and supports the functions of a statewide early intervention program through duties which include but are not limited to maintaining the FIT-KIDS and numerous EID databases invoicing Medicaid and Navajo Nations for services rendered by the department and tracking all EID accounts billable and payable. Recordkeeping at multiple levels is an essential function of this position. Examples of this record keeping are the maintenance and updating of documentation systems related to Part C IDEA services and processing department personnel records. This position is also responsible for supervision and oversight of the Database Specialist position and the administrative support activities to the department supervisory team regarding state and federal service delivery compliance as well as program development. Additionally this position also requires interfacing with community stakeholders parents and referral agents. It is anticipated and expected that all functions of this position will be performed in a positive and receptive manner while helping to advance the mission and vision of New Mexico School for the Deaf.

Essential Duties and Responsibilities (Other duties may be assigned)

• Manages data entry and compliance assurance on several separate databases. Submits monthly reports on these databases.
• Processes billing of part-time employees and invoicing of Medicaid and Navajo Nations.
• Ensures early intervention documentation is logged and stored according to HIPPA and IDEA Part C regulations.
• Tracks children reaching transition age and reports monthly to LEAs.
• Tracks department expenses and program activity for monthly reporting
• Teams with Regional Coordinators and Director in program development.
• Coordinates Department activities and duties with EID Database Specialist and provides administrative supervision and oversight to this position.
• Assists in training new staff on billing and documentation procedures.
• Through phone and e-mail interfaces with parents referral sources and community agencies to assure proper referral flow and IFSP transfers.
• Processes all billable and payable transactions tracks DS Certifications and maintains current lists of employees.
• Attends Supervisory Team meetings and annual FIT trainings.
• Processes Purchase Orders Travel and Per Diem and Purchase Reimbursements

Position-Specific Qualifications:

Education and/or Experience: Masters degree in Business Administration or equivalent plus three to four years of related experience.

General Qualifications and Expectations: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Commitment to Vision- Must be committed to NMSDs Vision Mission and Beliefs
• Language Skills- Ability to read analyze and interpret general periodicals professional journals technical procedures or governmental regulations. Ability to write reports and correspondence. Ability to effectively present information and respond to questions from groups of managers and the general public.
• American Sign Language: Proficiency in or willingness to learn American Sign Language required.
• Written Communication: Writes clearly and informatively; varies writing style to meet needs.
• Organization- Must be organized and detail-oriented.
• Analytical- collects and aggregates data for program maintenance and improvement.
• Continuous Learning- Seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills.
• Job Knowledge- Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
• Use of Technology- Adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity. Has a working knowledge of Microsoft Office and Outlook.
• Mathematical Skills- Ability to add subtract multiply and divide into all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percentage and to draw and interpret bar graphs.
• Reasoning Ability- Ability to interpret a variety of instructions furnished in written oral diagram or schedule form. Ability to think independently solve problems and work with the whole team.
• Problem Solving- Gathers and analyzes information skillfully; develops alternative solutions; works in group problem solving situations.
• Cooperation- Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
• Teamwork- Balances team and individual responsibilities; exhibits objectivity and openness to others views; gives and welcomes feedback; contributes to building a positive team spirit; supports everyones efforts to succeed.
• Diversity- Shows respect and sensitivity for cultural differences; educates others on the value of diversity; builds a diverse workforce.
• Ethics- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles.
• Organizational Support- Follows policies and procedures; completes tasks correctly and on time; supports organizations goals and values.
• Adaptability- Manages competing demands.
• Personal Appearance- Dresses appropriately for position; keeps self well groomed.
• Attendance/Punctuality- Is consistently at work and on time; ensures work responsibilities are covered when absent.
• Dependability- Follows instructions responds to management direction; takes responsibility for own actions.
• Initiative- Seeks increased responsibilities; asks for and offers help when needed.
• Quality- Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.
• Safety and Security- Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions.
• Physical Demands- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is occasionally required to drive for long periods of time; stand; walk and sit. Unless otherwise stated in this job description the employee must occasionally lift and/or move up to 30 pounds.

NMSD is committed to providing equal employment opportunities to all employees and applicants for employment. We adhere to all applicable laws statutes and regulations regarding equal employment opportunities and affirmative action. As an equal opportunity employer we ensure that all qualified applicants receive consideration for employment without regard to race color religion gender sexual orientation gender identity national origin age disability status genetic information family and medical leave protected veteran status or any other characteristic protected by law.

Required Experience:

Manager