As the Director of Product Management youll build and lead teams that partner with other key internal teams engage in customer research and execute data-driven prioritization. Your team will design build and launch initiatives to support both Best Buys customers needs and business objectives. Youll work with enterprise leaders to align the most valuable product outcomes. Youll support the adoption of product management practices foster effective leadership and pioneer new ways of working.
This position works within the overall Data & AI Enablement team to build out data products related to our customer interactions including core data pipelines Enterprise Surveys and our Digital Experimentation Platform.
This role is hybrid which means you will work some days on site at a Best Buy location and some days virtually at home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
For this role you must be located within a drivable distance to our office in Richfield Minnesota
What youll do
Craft and drive complex products and experience vision across the organization
You will be responsible for managing the data product through new features and capabilities via objectives & outcomes and guiding quality delivery into production
Lead long term vision strategically aligned with the organizational goals
Demonstrate mastery in crafting strategy and overall execution for a highly complex product line or multiple product lines
Deliver against core customer value propositions and Best Buys strategic and financial goals
Demonstrate empathy for the customer and steer discussions to build customer trust
Reduce system constraints (resource financial technology) to build long-term customer engagement
Basic qualifications
Bachelors degree in IT computer science engineering business marketing or related field
6 years of product management experience or experience working with development user experience strategy or related teams
4 years of experience with direct people management and team management
5 years of experience in strategy creation customer-focused solutioning cross-functional leadership or related
Three years of experience with customer data-centric products either in product management and/or an engineering role
Advanced level experience and aptitude with Adobe Analytics Content Square and Google Cloud Platform services
Current or prior experience with Machine Learning and/or AI Solutions
Preferred qualifications
Experience working in an omni-channel retail environment
1 or more years of experience managing managers
10 or more years of product management experience or experience working with development user experience strategy or related teams
Experience connecting technical issues with business performance metrics
Certification in Google Cloud Platform services
Strong understanding of data governance and best practices.
Experience working with or leading decision science or data science teams
Experience with A/B multi-arm bandit and multivariate testing
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.