Selling Sales Manager
Selling Sales Manager
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Job Description
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The Opportunity
The Opportunity
Lounsbury Furniture in Moncton is seeking a Selling Sales Manager to lead and support our sales team.
This role is responsible for the day-to-day coaching and management of Sales Professionals fostering a high-performing sales environment and ensuring exceptional customer service.
The ideal candidate will consistently achieve agreed-upon sales and profitability targets by driving performance promoting ethical practices and modeling the companys core values.
This is a full-time position.
Why work with us:
- Competitive Wages
- Group Benefit Plan
- Pension Plan
- Great work culture
- Fun and dynamic work environment
- Employee discounts on cars and furniture
Responsibilities
- Set sales targets and goals for each Sales Professional with the Store Manager
- The Selling Sales Manager will actively participate in the selling process as directed to maintain the highest level of customer satisfaction
- Meet or exceed established KPIs for sales volume gross margin PPP sales credit and close ratios
- Develop sales plans and strategies with Sales Professionals and monitor their progress on overall performance in conjunction with the store manager (scorecards)
- Provide Sales Professionals with approvals on pricing returns and service for customers
- Manage Sales Professionals including training work allocation and conflict resolution in conjunction with the store manager
- Train and coach Sales Professionals on product upcoming promotions financing options selling skills and administration in conjunction with the Store Manager
- Ensure all visitors to the store receive exceptional customer service in greeting qualifying selection payment delivery coordination and post-delivery issue resolution.
- Resolve customer concerns and complaints in a courteous timely and professional manner.
- Motivate the sales team to meet or exceed expectations
- Create and provide a training program for new hires in conjunction with the Store Manager
- Continually work to improve the overall customer service experience
- Ensure that all direct reports comply with the companys policies procedures and ethical standards
- Maintain consistent dialogue with store leadership and buying team regarding inventory requirements tag orders customer trends and customer issues
- Maintain a professional appearance demeanor and attitude at all times
- Demonstrates the companys Core and Leadership competencies
Qualifications
- Post-secondary education in business marketing or a related field or an equivalent combination of education and relevant experience
- 2 - 4 years of proven sales experience in a related environment
- Previous supervisory experience in a team environment
- Proficient in Microsoft Office with the ability to learn internal systems and software
- Strong coaching mentoring and leadership skills
- Excellent interpersonal and communication abilities
- Availability to work retail hours including days evenings and weekends
Look for yourself
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A little bit about us
Lounsbury Furniture
The Lounsbury Group has successful retail operations in New Brunswick covering the entire province from north to south. Lounsburys greatest accomplishment is the ability to have grown our business in a diverse environment of bilingual communities. Lounsbury Group employs over 400 employees in its automotive dealerships heavy-duty truck dealerships brand name home furnishing stores and our own independent leasing company. We are a company which has rejuvenated itself continuously to remain leaders in our respective businesses. Our network of operations covers the region and our corporate goodwill has enabled us to develop strong relationships in the communities we serve.
Required Experience:
Manager
Employment Type
Full-Time
