MUSCP - Medical Office Assistant - Health East Cooper Medical Pavilion - Mount Pleasant
MUSCP - Medical Office Assistant - Health East Cooper Medical Pavilion - Mount Pleasant
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1 Vacancy
Job Description
Job Description Summary
Health East Cooper Medical Pavilion is an Ambulatory Multi-Specialty Clinic specializing in patient-centered care in the heart of Mount Pleasant SC. Health East Cooper offers more than 30 specialty services including but not limited to full-service Imaging and Laboratory services General and Cosmetic Dermatology Urology MOHS Dermatologic Surgery Neuroscience Infusion Internal Medicine Cardiology Allergy and much more.Greets and welcomes patients and families in person or on the telephone. Optimizes the patients experience and clinic efficiency time by scheduling appointments appropriately either by phone or in person. Maintains patient accounts by obtaining recording and updating personal and financial information accurately and effectively. Collects Co-pays and prior patient balances. Protects patients rights by maintaining confidentiality of personal and financial information. Position also involves customer service message distribution ancillary scheduling and referrals management. Ability to interact with medical professionals and other care team members from diverse cultures and background.
Entity
University Medical Associates (UMA) Only Employees and FinancialsWorker Type
EmployeeWorker Sub-Type
RegularCost Center
CC001994 UMA AMB MULT East Cooper Clinic-Administrat CCPay Rate Type
HourlyPay Grade
Health-20Scheduled Weekly Hours
40Work Shift
Day (United States of America)Job Description
Obtain and update demographic and insurance information for all patients.
Meet standard productivity metrics while performing the pre-registration and registration process.
Complete all regulatory and compliance related forms for the visit.
Complete verification and payment workflow including screening for potential funding sources and setting patient expectations for reimbursement.
Demonstrate commitment to positive patient and family experiences and excellence in customer service.
Additional Job Description
Required Minimum Training and Education: High School diploma or equivalent education required. One year of customer service experience required. Must have basic computer skills. Previous healthcare front desk experience preferred. Demonstrate ability to organize and prioritize work provide excellent verbal and written communication interact tactfully with customers and establish and maintain effective relationships with others.
Required Licensure Certifications Registrations: n/a
Physical Requirements:Continuous requirements are to perform job functions while standing walking and sitting. Ability to bend at the waist kneel climb stairs reach in all directions fully use both hands and legs possess good finger dexterity perform repetitive motions with hands/wrists/elbows and shoulders reach in all directions. Maintain 20/40 vision corrected see and recognize objects close at hand and at a distance work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (/-) unassisted. Lift from 36 to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.
If you like working with energetic enthusiastic individuals you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here:
Employment Type
Full-Time
Key Skills
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