Cyderes (Cyber Defense and Response) is a pure-play full life-cycle cybersecurity services provider with award-winning managed security services identity and access management and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States Canada the United Kingdom and India.
About the Job:
The Privileged Access Management (PAM) Consultant plays a key role in the installation configuration and customization of Privileged Access Management software to deliver a solution that will meet the customers business requirements. This position involves working in customer environments in collaboration with customer personnel and other members ofthe Cyderes PAMteam. The candidate requires hands-on experience with CyberArk Privileged Access Solution and other PAM solutions
The successful candidate will have the opportunity to share their Privileged Access Management expertise with the customer acting as a trusted advisor for PAM-related topics. As such excellent English communication skills (both written and verbal) are a must. The candidate must also be capable of shifting smoothly between roles as a technical lead to a solution implementation specialist as required. This role frequently involves investigating and resolving challenging technical problems so demonstrated troubleshooting skills are required along with effective organization skills the ability to multi-task and efficient time-management skills.
Responsibilities:
Design implement and support CyberArk Privileged Access Management (PAM) solutions across on-premises and CyberArk Privilege Cloud (pCloud) environments.
Serve as a Subject Matter Expert (SME) for all PAM-related initiatives ensuring alignment with organizational security objectives.
Establish and maintain strong customer relationships demonstrating effective communication collaboration and stakeholder engagement.
Act as a key liaison between customers and internal teams including implementation services sales customer success and marketing.
Support pre-sales activities such as solution demonstrations scoping discussions and technical assessments.
Coordinate with CyberArk support for issue resolution including bug fixes and escalations.
Work closely with internal technical teams and client stakeholders to drive PAM program success ensuring project alignment with security and compliance goals.
Contribute to the development and enhancement of PAM practice offerings methodologies and service accelerators.
Exhibit excellent communication documentation and problem-solving skills contributing to technical design sessions and stakeholder meetings.
Requirements:
This position requires working in the EST time zone
3 years of hands-on experience in Information Security with a primary focus on Privileged Access Management.
Proven experience with the deployment and management of CyberArk solutions including:
Experience with Venafi PKI CyberArk Identity Endpoint Privilege Manager (EPM) Conjur or Secrets Hub.
Familiarity with cloud platforms (AWS Azure) and their integration with PAM solutions.
Exposure to other PAM tools such as BeyondTrust or Delinea (formerly Thycotic)
Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race religion color sex age disability sexual orientation genetic information national origin or veteran status.
Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
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