Technical Account Manager
Technical Account Manager
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Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Opportunity
Adobe is seeking a Technical Account Manager to join our dynamic team in London. In this strategic role you will be a trusted advisor to some of our most important clients guiding them through the successful implementation and adoption of Adobe solutions. Youll work alongside talented professionals leveraging powerful technology to create world-class digital experiences that drive real business impact.
What Youll Do
Act as the primary technical liaison and trusted advisor for key customer accounts.
Provide ongoing strategic guidance and technical support to ensure optimal use of Adobe solutions.
Partner with internal cross-functional teamsincluding product engineering and supportto align Adobe technology with customer goals.
Analyze customer challenges and develop tailored strategies to drive solution adoption and business value.
Conduct regular performance reviews and system health checks to maintain high levels of customer satisfaction.
Build and maintain strong long-lasting relationships with stakeholders at all levels.
What You Need to Succeed
Bachelors degree or equivalent experience in Information Technology Computer Science or a related field.
5 years of experience in technical account management customer success or a similar client-facing technical role.
Demonstrated success in driving technical engagements and delivering exceptional customer service.
Strong analytical and problem-solving skills with a proactive solutions-focused mindset.
Excellent communication presentation and interpersonal skills.
Adaptable self-motivated and eager to learn in a rapidly changing environment.
Why Adobe
At Adobe were changing the world through digital experiences. Our dynamic culture powerful technologies and focus on innovation empower our employees to thrive and grow. If youre ready to make an impact and help shape the future of digital transformation we want to hear from you.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .
Required Experience:
Manager
Employment Type
Full-Time
