Community Education and Outreach Coordinator (Public Information Specialist, Senior)
Community Education and Outreach Coordinator (Public Information Specialist, Senior)
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Job Description
Close Date: Wednesday July:00 AM
Department: Charlotte Water Department
Salary: $0.00 - $0.00 Commensurate with Experience
SUMMARY
Charlotte Water is seeking an experienced innovative and motivated Community Education and Outreach Coordinator to join its dynamic Communications Team. This highly visible position plays a critical role in educating the community about Charlotte Waters services policies and initiatives. The role reports to the Public Affairs Manager and is one of several positions responsible for internal and external messaging on behalf of the utility.As the public face of water and wastewater education programs this individual will lead strategic outreach efforts develop engaging content across platforms manage public events and serve as a spokesperson on water-related issues. This is an exciting opportunity for someone who is passionate about public service education and environmental communication.
Salary - $75134 - $83481 - Commensurate with experience
Major Duties and Responsibilities
Program Leadership: Lead comprehensive multi-channel education and outreach campaigns related to water chemistry drinking water safety (including Lead & Copper Rule and Consumer Confidence Reports) conservation smart irrigation wastewater treatment biosolids and sanitary sewer overflow reduction.
Community Engagement: Represent Charlotte Water at public events community meetings and school outreach activities. Manage public displays educational tours tabling events mascot appearances and the Water Wagon.
Strategic Communications: Develop and implement communications plans that incorporate print web social media and public/media relations to support Charlotte Waters mission and initiatives.
Media and Messaging: Serve as a media spokesperson and work with local journalists to communicate about water quality emerging environmental issues and utility operations.
Internal Collaboration: Work closely with utility divisions to identify education needs and ensure consistent messaging. Contribute to organizational initiatives by integrating education and outreach strategies.
Minimum Qualifications:
HSD or Equivalent
Seven (7) years of direct experience in public relations communications journalism environmental education or related outreach roles.
OR
2 year college degree in Environmental Science Natural Resources Environmental Policy Communications Journalism English or related field.
Five (5) years of direct experience in public relations communications journalism environmental education or related outreach roles.
OR
Bachelors degree in Environmental Science Natural Resources Environmental Policy Communications Journalism English or related field.
At least three (3) years of experience in public relations communications journalism environmental education or related outreach roles.
Licenses Certifications or Registrations:
Requires valid drivers license.
Preferred Qualifications:
Prefer Bachelors degree in Environmental Science Natural Resources Environmental Policy Communications Journalism English or related field and five (5) years of relevant experience.
Background in environmental education water/wastewater outreach or nonprofit/government communication.
Familiarity with Safe Drinking Water Act requirements including LCRR and CCR.
Bilingual abilities (Spanish or other languages).
Accreditation in Public Relations (APR) or certifications in environmental education.
Experience with Adobe Creative Suite and publication design.
Knowledge Skills and Abilities:
Excellent written verbal and public speaking/presentation skills.
Strong copywriting abilities and knowledge of AP Style.
Demonstrated ability to manage multiple complex projects simultaneously.
Collaborative mindset with the ability to build strong internal and external relationships.
Proficiency with Microsoft Office; experience with social media best practices.
Work Conditions:
Hybrid work environment; Primarily office-based workload with frequent attendance at community events and occasional evening or weekend work.
Sedentary work with occasional lifting up to 20 pounds.
Work is conducted in both indoor and outdoor environments and may require adaptability to changing conditions
CONDITIONS OF EMPLOYMENT
The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street Suite 200 Charlotte NC 28202. Our hours are Monday through Friday 8 a.m. to 5 p.m. (EST) excluding official City holidays.
For questions about your application or the hiring process please email .
The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEEFITS
The City of Charlotte provides a comprehensive benefits package to all employees.
Clickhereto learn more about the City of Charlottes benefits.
The City of Charlotte is a drug and alcohol-free workplace.
Required Experience:
IC
Employment Type
Full-Time
