Field Service Representative (SoCal, LV, TX)

Tarkett in Dalton has an opportunity for a Field Service Representative. Objectives for Technical Services and Field Services include supporting Tarkett as the leader in the flooring industry; provide excellent customer service; provide excellent technical sales support; provide consistent timely and accurate documentation. The position will call for some work with resilient products as well (LVT sheet vinyl VCT vinyl stair treads rubber tile wall base etc.)

* This person would ideally be based out of Southern California Las Vegas or Texas.

Job Responsibilities:

• Provide Technical Support via in-person contact as well as telephone and E-mail communications (Product Installation Site Conditions Maintenance etc.).
• Significant amount of troubleshooting and problem solving.
• Conduct Claim Inspections and Technical Evaluations in the field (Involves travel to jobsites throughout the western United States and Western Canada and potentially outside of North America on rare occasion.
• Submit detailed reports within 48 hours including key observations/facts photographs collection of samples and applicable evidence.
• Product Installation of SOFT surface materials (Carpet tile POWERBOND broadloom) for trade Show E.g. NeoCon Mock-ups Field Testing tip sheet videos etc
• Conduct training sessions and seminars. Involves hands-on installation demonstration and speaking/presenting in front of an audience.
• Conduct POWERBOND and broadloom certification tests (written and practical exam) that are pass or fail for the students.
• Manage the logistics of that and submit paperwork to the corporate office for certification of those students who pass the test.
• 50% - 75% travel with Tarkett Account Executives on customer visits to provide technical support on a sales call.

Experience and Skills:

• Intermediate to Advanced computer skills (MS Office)
• Effective communication skills. Bi-lingual not required but preferred.
• Flooring installation experience; including and preferred with POWERBOND woven and tufted broadloom.
• Profession respectful honest reliable strong work ethic desired.
• Ability to travel

What We Offer

• A commitment that Safety is #1

• Competitive benefits pay and retirement plan options!

• Career growth stability and flexible work arrangements.

Responsible Manufacturing Protecting Our Planet for the Future

• We utilize renewable energy and a closed loop recycled water process.

• We are committed to reducing greenhouse emissions and water consumption.

• We are the only flooring company recognized by the Asthma and Allergy foundation.

Who we are:

With a history of 140 years Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12000 employees and 34 industrial sites. Offering a wide range of products including vinyl linoleum rubber carpet wood laminate artificial turf and athletic tracks. The Group serves customers in more than 100 countries across the globe.

Committed to change the game with circular economy and to reducing its carbon footprint the Group has implemented an eco-innovation strategy based on Cradle to Cradle principles fully aligned with its Tarkett Human-Conscious Design approach.

Tarkett is listed on Euronext (Compartment B ISIN FR000ticker: TKTT).

Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.