Product Operations Manager
Product Operations Manager
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Job Description
Were hiring on behalf of an innovative European tech company thats transforming how frontline teams across 150 countries connect collaborate and get work donewithout relying on traditional communication channels like email. Their mission is to empower businesses to unlock productivity and engagement through modern adaptable digital tools.
As a Product Operations Manager youll sit at the intersection of product engineering and go-to-market teams. Your mission: make product development smoother smarter and more impactful. From running high-leverage rituals to coordinating complex initiatives youll ensure everything flows from roadmap updates to release delivery. Youll play a pivotal role in driving operational excellence across the product org while embedding a culture of continuous improvement.
Key takeaways:
Stack: B2B SaaS product management and analytics tools
Salary:
- UoP:PLN gross/month
- B2B: 130 - 150 PLN net/h (PLN monthly)
Working model: Hybrid from Krakow (2x weekly from the office) - open to negotiate fully remotely
Location: Krakow al. 29 listopada
Recruitment process:
- A call with Motife recruiter (30 min)
- An intro interview with the HR Manager (30 min)
- Focus interview (60 min)
- Task presentation QA (80 min)
Responsibilities:
Run the product operating system
- Design and lead shared rituals cadences and templates to let PMs focus on building not coordinating.
- Maintain up-to-date visible and consistent product roadmaps; ensure alignment with Sales CS and Marketing.
- Clean and organize tooling; define clear metrics that drive prioritization.
- Administer the product-tool stack monitor KPIs like NPS and adoption and build dashboards that tell the full story.
Orchestrate strategic product initiatives
- Manage end-to-end project delivery for complex product programs from scoping to execution.
- Partner with other Ops teams (e.g. EngOps RevOps) to ensure smooth integration into company-wide rhythms.
Champion a customer-feedback flywheel
- Create scalable systems for collecting and routing feedback across CS Support and Product.
- Feed insights into planning processes and ensure customer-facing teams are kept in the loop.
Drive continuous improvement
- Facilitate retrospectives and evaluate the ROI of process changes.
- Share data-informed recommendations to improve product delivery speed and quality.
Requirements:
Relevant expertise
- 3 years of experience in Product Operations within a B2B SaaS environment.
- Demonstrated success in managing cross-team initiatives with multiple stakeholders.
Delivery & process mastery
- Skilled at turning product data into actionable priorities.
- Experienced in configuring product tools and maintaining process hygiene.
- Able to build playbooks and implement lightweight yet effective workflows.
Communication & mindset
- Exceptional communicator with fluent written/spoken English.
- Comfortable in ambiguity; brings structure to fast-paced environments.
Bonus Points
- Experience scaling Product Ops from the ground up.
- Familiarity with automation tools or BI (SQL low-/no-code).
- German proficiency (B2 level or higher).
- Degree in Business Engineering or related fields (optional but appreciated).
What we offer on Employment Contract:
- Private healthcare via Luxmed
- Monthly reimbursement for phone & home internet
- Creative Allowance: 1 000 PLN gross/month
- Learning & Development budget: 1 500 USD/year
- Sabbatical Program: 1 month paid leave at 3 6 and 10-year milestones
- Monthly cafeteria budget for sport cards or other perks
Ready to shape the way great products are built Apply now via our careers page and make sure to submit your CV in English. We cant wait to hear from you!
Required Experience:
Manager
Employment Type
Full Time
