Head of Operations/Plant Head
Head of Operations/Plant Head
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Job Description
CRA is an engineering company with over 30 years of experience delivering custom-engineered systems to the Energy and Defence sectors. We design and manufacture robust high-performance solutions including combustion systems biogas processing packages gas flaring systems and defence-grade weapon handling equipment.
Everything we build is manufactured in-house from mechanical fabrication to assembly and testing enabling us to serve some of the most demanding industrial and military applications worldwide.
Our manufacturing operations span two units in the NCR region and are supported by in-house design engineering QA and procurement teams. We are now strengthening our operational leadership as we prepare for ERP implementation ISO 9001 & AS9100D certification and long-term scale.
We are hiring a Head of Operations to lead and professionalize all aspects of execution across our two manufacturing facilities. This is a hands-on role that includes responsibility for production planning stores procurement follow-up quality maintenance facility management vendor coordination fire safety ERP rollout ISO/QMS implementation and continuous improvement initiatives.
This is a high-ownership role for someone who thrives on building systems managing teams and delivering complex industrial projects on time and to quality.
1. Production & Execution
Oversee production across fabrication machining (24/7) assembly and testing
Ensure project-wise execution against daily weekly and monthly plans
Supervise shift-wise teams and maintain production discipline
Chair Daily Production Reviews (DPRs) and ensure data-led decision-making
2. Planning & Coordination
Create and monitor production plans linked to project requirements
Balance loads between both units based on priority and capacity
Coordinate with Design Procurement and QA for material and drawing readiness
3. Stores & Procurement
Ensure discipline in GRN binning MRS and inventory traceability
Minimise stock-outs over-issuance and material misplacement
Follow up with procurement to ensure timely availability of critical items
4. Maintenance & Facilities
Lead preventive and breakdown maintenance across all plant equipment
Maintain spares logs AMC schedules and uptime records
Oversee infrastructure and facility upkeep compressed air power cranes etc.
5. Quality & Safety
Supervise in-process and final inspection routines
Ensure closure of NCRs CAPAs and traceability documentation
Drive fire safety preparedness and EHS compliance across both units
6. Vendor Management
Coordinate with third-party vendors for coating packaging or outsourced items
Align vendor lead times with CRA s delivery schedules
Address delivery delays and external rejections
7. ERP Implementation
Serve as the operations lead for ERP rollout across both units
Map processes across production QA stores and maintenance
Train teams and drive post-go-live adoption of ERP tools
8. QMS & Certification
Lead ISO 9001 implementation and readiness for AS9100D certification
Define and standardise SOPs inspection checklists and control plans
Manage internal audits quality records and certification timelines
9. Continuous Improvement (Kaizen 5S Lean)
Deploy 5S and visual management across shopfloor stores and utilities
Facilitate Kaizen projects to eliminate recurring issues
Use lean tools (takt time line balancing root cause analysis) to improve throughput
Promote team-led problem solving and bottom-up suggestions
10. People & Leadership
Manage team across Production Planning Stores QA Maintenance Admin
Build a culture of ownership daily performance and structured reporting
Mentor supervisors and junior managers; resolve inter-departmental issues
Drive staffing discipline team morale and operational stability
Requirements
Education
B.E. / in Mechanical / Production / Industrial Engineering
Certifications in QMS Lean Six Sigma or ISO preferred
Experience
10 15 years in manufacturing operations with 3 years in senior operations leadership
Must have experience in fabrication machining assembly-based industries
Hands-on exposure to ERP and QMS implementation
Experience with custom-engineered project-based manufacturing preferred
Skills
Strong execution mindset team leadership and cross-functional coordination
Proven ability to build systems enforce discipline and manage change
Fluency in Excel Google Sheets ERP systems and production tracking
Benefits
- Competitive compensation package with performance-based incentives
- Generous leave policy and flexible work arrangements
- Comprehensive group medical insurance covering you and your family
- Professional development opportunities and a dedicated training budget
- Regular performance reviews with clear advancement criteria
- Exposure to industry leaders and cutting-edge projects
- Collaborative and innovative work environment
- Opportunity to work on meaningful projects in critical sectors
- Recognition programs for exceptional contributions
- Team events and activities to foster a strong company culture
Excel, Powerpoint, Leadership, Stakeholder Management
Employment Type
Full Time
