Support Staff (Office Specialist 2)
Support Staff (Office Specialist 2)
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$ 3651 - 4943
1 Vacancy
Job Description
Initial Posting Date:
07/02/2025Application Deadline:
07/09/2025Agency:
Department of Human ServicesSalary Range:
$3651-$4943Position Type:
EmployeePosition Title:
Support Staff (Office Specialist 2)Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
This posting covers OS2 positions that would be placed in either Springfield or Eugene.
Uncover the vital contributions of the support staff unit where the Office Specialist 2 ensures that every payment form and letter is processed with precision safeguarding the integrity of services provided to clients and consumers.
Summary of Duties
As an employee working within the Child Welfare Program you will have an opportunity to make a meaningful difference in the lives of Oregons most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer healthier experience less trauma and achieve a greater well-being.
As an Office Specialist 2 you will:
Administrative Duties: Utilize customer service skills by answering quick questions for walk-ins answering incoming calls andtransferring calls to appropriate parties. Along with distributing gas cards bus passes and tangible items to caseworkers resource parents and parents at the front desk. Assisting with motor pool functions. Providing notary services as requested. Holding a state credit card for case related purchasing.
Record Support: Assist with Discovery of documents as required by policy/law including copying and redaction of protected information. Maintains case files for discovery. Maintains a discovery log to track requests through completion. Maintains control records of information received routed assigned or dispersed.
Case Management: Requesting records which may include but is not limited to police reports out of state histories court records physical or mental health records. Entry of medical and school information in OR-Kids
including grades head start or individual Education ProgramIEP.
Interested in learning more Here are some testimonials from current ODHS Child Welfare Workers.
What you need to qualify
Two years of general clerical experience that includes keyboarding word processing or other experience generating documents; OR
An associate degree in any field;OR
An equivalent combination of education and experience.
Valid drivers license
Essential attributes
We are looking for candidates with:
Experience conducting work that requires attention to detail particularly when creating or reviewing documents.
Experience working successfully both with a team and independently while managing your time efficiently.
Experience writing clearly concisely and thoroughly with minimal spelling or grammar issues.
The demonstrated experience to work well with people from a wide variety of backgrounds and showcase intercultural competency.
Experience using time management organization and prioritization skills to meet deadline.
Demonstrated ability of strong organizational skills including multi-tasking able to prioritize work and close attention to detail.
Experience using Microsoft Excel Word Outlook Internet Explorer (or other web browser) and other computer applications.
Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Note: The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working conditions
This is in an in-person position. The position may be available for Hybrid schedule after 6 months of in person training depending on Agency need.
There may be prolonged periods of sitting or standing in front of a computer. You will be working in an open office environment with noise from telephones printers and other staff.
The nature of conversations you may overhear may include uncomfortable topics related to child abuse and neglect.
The employee must be able to work with frequent interruptions or distractions.
Position may require some travel to do purchases with SPOTS card.
A valid drivers license from the state in which they reside is required and must have an acceptable driving record as determined by the Background Check Unit.
Occasional compensated overtime during evening or weekend hours may be required.
You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
Background Checks and Requirements
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference:
General Information
This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.
Required Experience:
Staff IC
Employment Type
Full-Time
